Responsibilities of a Customer Service Representative:
Responding over the phone to customer's financial queries
Collaborating with independent financial advisors
Considering customer's requirements and developing long-lasting relationships by building rapport
Continuously deepening your knowledge of client systems and individual policies/products
Working as part of a great team!
Skills and Experience of a Customer Service Representative:
Experience working in a contact centre or relevant call handler role
Passionate about providing an exceptional level of customer service
Proficient in the use of telephony and computer systems
Strong attention to detail with the desire to identify, support, and drive improvement opportunities
If you enjoy helping people and would like to build a career as a Customer Service Agent in Port Elizabeth, please apply today!
Submit Application to: janine@nexdirect.co.za