Social Worker

Job Summary

The Social Worker plays a crucial role in enhancing the overall well-being of residents by providing comprehensive social work services. This position involves collaborating with residents, community organisations, and other stakeholders to address social issues, improve living conditions, uphold dignity, and promote a sense of community.

At all times, maintain and promote a positive public image of the company.

Key Responsibilities

Case Management

• Conduct assessments to identify residents' social, emotional, and economic needs.

• Develop individualised care plans and intervention strategies based on assessment findings.

• Provide ongoing case management and support to residents facing challenges.

• Document, log, and provide regular feedback on cases to the Community Development Manager.

Community Outreach and Engagement

• Build and maintain relationships with residents to promote community engagement and participation.

• Collaborate with local community organisations, service providers, and agencies to enhance resources and support for residents.

• Organise and facilitate community events, workshops, and support groups to address social issues and promote social cohesion.

Crisis Intervention

• Respond promptly and effectively to crisis situations, providing emotional support and connecting residents with appropriate resources.

• Collaborate with emergency services and other agencies to address urgent needs within the community.

• Be available for out-of-hours emergency interventions.

Advocacy

• Collaborate with stakeholders to address systemic issues affecting residents, including advocating for affordable housing and improved community services.

Educational Support

• Assist residents in accessing educational resources and opportunities, including school enrolment, tutoring services, and vocational training.

Documentation and Reporting

• Maintain accurate and confidential client records in accordance with established policies and procedures.

• Generate reports on programme activities, outcomes, and trends to support decision-making and programme improvement.

• Provide feedback to Des during team meetings.

Qualifications and Requirements

• Degree in Social Work.

• Valid driver's licence.

• Previous experience in social work, preferably in a community-based or housing development setting.

• Knowledge of housing issues, community resources, and social services.

• Excellent communication, administrative, interpersonal, and organisational skills.

Skills and Abilities

• Empathy and cultural competence.

• Ability to work independently and as part of a multidisciplinary team.

• Strong problem-solving and crisis intervention skills.

• Proficiency in Microsoft Office.