ProgrammeCo-ordinator | Administrator – CBD, Cape Town
R29 000 – R38 000 Per Month depending on Qualification and Years of relevant experience
Our Client, a Global Management Consulting firm is currently offering this exciting role within their dynamic team of professionals.
The primary purpose of this role is to provide financial managementand project governance support across multiple projects.
You will become a central point of contact supporting multiple project functions including contract management, financial administration, financial proposal development, project reporting and document management.
One would describe you as a highly organized, process orientated and structured individual who possesses effective communication and attention to detail skills.
Key Duties and Responsibilities:
Qualifications and Experience Required:
Please Note: It is an inherent requirement of the job to be fully vaccinated.
To apply for this role please forward an updated and detailed copy of your CV to Nicole Spamers: nspamers@elev8recruitment.co.za">nspamers@elev8recruitment.co.zaand Lameez Dollie: lameezd@elev8recruitment.co.za
Head of Finance | Finance Executive (CA) – Durbanville, Cape Town
Competitive Package on offer!
Our client, a reputable, established and growing Waste Management concern is in search of hands-on Finance professional.
One would describe you as being an all-round technically accounting and IT systems savvy individual who possesses strong business and financial acumen as well as approachable interpersonal and relationship building skills with people on all different levels.
You are solutions minded, a problem solver who is highly adaptable to change whilst still placing strong emphasis on financial accuracy, attention to detail, time management, improving of efficiencies and teamwork.
Purpose of the Role:
Be responsible for the effective strategic management of all financial and contractual tasks for the organisation, oversee most of the financial aspects of the business and be responsible for the flow of accurate and timeous financial data to the company stakeholders. In addition to this, the role will also be responsible for evaluating the functionality of IT Systems and identifying opportunities that would maximize productivity within the organisation.
Key Duties and Responsibilities:
Financial Accounting and Reporting
Budget preparation and Five-Year Plan Forecasting
Levy Collection
Project Management Accounting
Risk Management
Payroll
B-BBEE
Systems Support
Administration
Qualifications, Skills and Experience required:
Additional:
To apply for this role, please forward an updated and detailed copy of your CV to Andrea Jones: ajones@elev8recruitment.co.za">ajones@elev8recruitment.co.za and Nicole Spamers: nspamers@elev8recruitment.co.za
PROJECT OFFICER | COORINDATOR – Durbanville, Western Cape
Competitive Package on Offer!
Our client, an established Waste Management concern is search of an Project Officer | Coordinator to be responsible for project implementation.
One would describe you as creative problem solver who possesses exceptional time-management, organisational and communication skills. You are a highly analytical team player!
Main Purpose of the Role:
Support the project team in managing the essential aspects of the project cycle for assigned projects including planning, implementation and monitoring of the project.
Assist the Operations Manager with regular updates and project progress through communication and correspondence with partners.
Key Duties and Responsibilities:
Project Planning
• Working with the Operations Manager to break down complex projects into simpler tasks with set goals and timeframes
Project Implementation and Coordination
• Creating and updating workflows
• Plan, coordinate and deliver all project activities from project initiation to project close
Procurement
• Manage the procurement process for various project initiatives
• Manage performance of all service providers to ensure timeous implementation
• Evaluate and update preferred supplier list annually
Project Monitoring
• Measuring and reporting on the project performance
• Monitoring project progress as well as raising and addressing potential issues
Project Administration
• Scheduling routine internal and external meetings and recording decisions i.e. next steps, assigned tasks, etc.
Qualifications, Skills and Experience needed:
Please Note: This position is in line with the companies EE policy
To apply, please forward an updated and detailed copy of your CV to Lameez Dollie: lameezd@elev8recruitment.co.za">lameezd@elev8recruitment.co.za
Please Note: Only shortlisted candidates will be contacted and should you not hear from us within two weeks, then please consider your application unsuccessful.
One of our leading clients in an industrial development consultancy are looking for a Lead Manufacturing & Supply Chain Strategy Consultant to lead and grow our Western Cape Buyer-Led Value Chains (BLVC) portfolio, which spans the clothing & textiles, furniture and food & beverage value chains. This person’s dual role is to identify BLVC growth opportunities and convert those into growth programmes, and to lead selected product/service teams in the development and execution of impactful interventions to support such programmes across the company.
Such interventions include sector, market and business analysis, formulation, and execution of sourcing strategy for lead firms, Business Accelerators to aid sourcing (lead firms) and market access (manufacturers), manufacturing performance diagnostics, training, and Lean implementation, and shared learning events. Through our clustering model, these interventions benefit from collective efficiency, allowing us to formulate and deliver more quickly, cheaply, and with wider impact than firms are able to achieve on their own.
Responsibilities:
Innovate
• Contribute to the thought leadership of the company.
• Guide the evolution and delivery of products/services for which you are the lead across the company, and interface with other product/service leads as needed.
Thrive
• Engage with existing and prospective clients in industry to understand their needs, brainstorm solutions and formulate responsive programmes and interventions.
• Articulate the benefits of, and quantify the business case for, client participation in existing and/or new programmes.
• Conceptualise, formulate, present, and execute business plans/proposals and budgets for private clients and/or public sector partners on new programmes or programme renewals.
Deliver
• Develop a team culture of high-performance, innovation and learning.
• Allocate and manage resources to deliver programmes on time and budget.
• Build close, long-term relationships with executive-level client representatives and public sector stakeholders.
• Monitor and expand our reach and the engagement of clients across the BLVC portfolio.
Competencies
• Expansive mindset, an ambassador of possibility, able to spot new opportunities.
• Ability to quickly understand multi-stakeholder and sometimes complex value chain dynamics.
• Strong business acumen – an intuitive understanding of market forces, commercial dynamics and business strategy.
• Quantitative skills and financial acumen – using financial analysis for decision-making.
• Strategy and workshop facilitation skills.
• Expertise in designing organisational structure, routines and change management systems for optimal execution.
• Business writing & verbal communication skills, including presentation skills.
• Attention to detail.
• Socially adaptable – the ability and desire to engage with people from different socioeconomic backgrounds and in different environments, from boardroom to factory.
• Outgoing personality with high EQ.
Requirements
Essential:
• Honours or Masters degree from a leading academic university.
• 5+ years’ relevant experience, plus minimum 3 years’ experience in a senior leader/management role.
Beneficial:
• Management consulting experience.
• Manufacturing value chain business experience.
• Recognised project management qualification, e.g. PMP, Agile, etc.
This well known energy company is expanding their team rapidly and provides an exciting opportunity to help some of our country’s biggest energy users transition to cleaner technologies and fuels.
The ideal EE female candidate will have strong experience in Accounting
This is a full-time role based in Cape Town and will involve the following tasks:
• Book-keeping
• Monthly management accounts
• Creditors/debtors/invoicing/collections
• Salaries
• Cash management
• Tax and financial management
• Oversight of accounting and financial regulatory requirements, including audits
• Financial modeling where necessary
BComm Degree
Send your CV to marinda@prrrecruitment.co.za with transcripts to qualify
Competencies Required
Preferred Skillset
Requirements
Workforce Planning is the process of analysing, forecasting, and planning workforce supply and demand, assessing gaps, and determining targeted talent management interventions to ensure that an organisation has the right people, with the right skills in the right place at the right time. This role entails short and long term forecasting by analysing various call centre metrics to establish capacity requirements; managing the outputs of a workforce team (Planners and Real Time Analysts) thereby ensuring that all functions are professionally and timeously executed on; people management functions; and internal Contact Centre stakeholder support.
Forecasting, Scheduling and Real Time Management:
Create forecasts through data analysis
Ensuring the compilation and distribution of schedules aligned to contact centre requirements, with the inclusion of annual leave management
Management of output for Planners and Real-time administrators to ensure that all functions are professionally and timeously executed on
Support Contact Centre stakeholders by identifying process improvement opportunities
Produce a range of reports as may be required
Resource and Capacity Planning:
Design, develop and maintain capacity models
Develop projections of capacity needs based on call volume forecasts (including growth, planned, unplanned and attrition trending)
Produce monthly staffing and recruitment recommendations, anticipating staff shrinkage and attrition rates
People Management:
Manage and lead Real-time Analysts and Workforce Planner
Implement strategic plans and objectives through influencing and implementing effective recruitment, training, motivation and evaluation of employees
Provide visible and clear leadership to team, promoting a culture of high performance and customer focus
Conduct regular team meetings to ensure high levels of communication, teamwork, integration, motivation, training and productivity
Mentor and coach employees and identify needs and update career growth plans
Ensure team members have clear and realistic targets/goals which are assessed quarterly through the KPA performance management reviews
Manage non-performance or probation requirements as stipulated in the Tenacity policies and /or contractual agreement
Provide effective leadership to team members in order to achieve optimal efficiency of the department and to build a cohesive and well-motivated team
Address any behavioural concerns in line with the Company’s Disciplinary Policy
Manage the team’s absenteeism in line with the Company’s Absence Management Policy i.e. return to work etc.
Management of ESS/Sage and unpaid leave transactions
Requirements:
Experience
3+ Years of workforce planning and forecasting experience in an inbound and outbound Contact Centre environment
3+ Years of managerial experience in the workforce discipline
Solid understanding of call centre workforce management tools, principles and theories
Solid understanding of forecasting & scheduling
Successful track record of supporting large scale operations +200 FTE from a WFM perspective
Qualification
Bachelor’s degree in Analytics, Statistics, Computer Science, finance, or related field or; Diploma in Data Analysis / Data Science is advantages
Functional Knowledge and Skills
Advance Excel
Ability to communicate analysis including trends and opportunities to the business verbally and in writing
Superior analytical, staffing and technical skills required to interpret and analyse system data
Knowledge of statistics, and experience in using statistical packages for analysing datasets is advantage
Qualifications/Education and other skills requirement -
Desired Skills
Performance parameters
Role/Responsibility
Competencies & Skills
Values & Behaviour
Education Requirements
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.
Work Experience Requirements
A leading BPO (Business Process Outsourcer) is seeking Dutch speaking Customer Service Agents to join their division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more.
Qualifications and experience:
· Matric or High School equivalent
· Previous customer service experience
· Inbound Call Centre experience advantageous
· Previous travel or tourism industry experience advantageous
Competencies:
· Excellent language skills in Dutch (mother tongue) and English
· Exceptional communication skills
· Computer literate in MS Office package
· Exceptional service and support orientation
· Clear criminal and credit record
My client is looking for Customer Service to work from home
Requirements
1-year unbroken service in an International Industry or
1 year in a Financial Insurance Industry or
Strong customer service experience / Retail
Must have Grade 12
Must be SA Born citizen
Must be credit and crim clear
Must have worked in Customer Service Environment before
Must have active fibre line or area must be fibre ready
Training can be up to 12 weeks (paid training)
Working hours between 3 pm and 6 am (9-hour shift)
Must be available immediately
Offering
Salary R6500+5% towards provident fund+ R764 towards medical aid + R600 fibre contribution (only kicks in after they work from home)
Incentives are paid to top performers
Transport provided only drop off
Reports to: Assistant Vice President
Supervises: Assistant Managers & their respective Teams
This role is primarily responsible for monitoring, assessing, and developing the channels of hiring, and hiring the right kind of people in the Organization within the specified time and cost. To ensure:
ESSENTIAL FUNCTIONS
The performance parameters include the following:
SKILLS
Process Specific Skills
Soft skills (Minimum)
Soft Skills (Desired)
EDUCATION REQUIREMENTS
Basic Function
This role is primarily responsible for monitoring, assessing, and developing the channels of hiring, and hiring the right kind of people in the Organization through the. To ensure:
To mentor the Executives, in respective Teams
Essential Functions
The performance parameters include the following:
Primary Internal Interactions
Primary External Interactions
Skills
Process Specific Skills
- Interviewing skills
- Feedback skills
Soft skills (Minimum)
- Excellent Communication skills – written and oral
- Should be confident and willing to work in shifts and travel
Should display sufficient flexibility and urgency to handle pressure in a cross- cultural environment
- Computer proficiency – MS Office
- Team handling skill
- Should be able to take decisions in all kind of situations
- Orientation towards data and MIS
Soft Skills (Desired)
- Self starter
- Good Listening skills
- Dependable
- Matured to carry out assessments
Education Requirements
Work Experience Requirements
Looking for a Senior Linux Network Engineer - Cape Town Rneg
Strong experience in Cisco IOS, Extreme XOS and other Router/Switch/Firewall Operating Systems.
Must have strong understanding of Switching services.
Certification in Cisco will be adv.
Sen your CV to marinda@prrrecruitment.co.za
Responsibilities
Qualifications
Benefits
Must have:
Requirements and Responsibilities:
Remuneration:
Market related salary with a very lucrative commission structure plus quarterly bonuses on targets achieved.
Must have:
Requirements and Responsibilities:
Remuneration:
Market related salary with a very lucrative commission structure
Role purpose:
The Operational requirement for the SQA’s consists of the following with regards to the new Quality Framework;
• Complete end-to-end agent assessments in order to ensure that the customer’s experience with the Call Center results in First Call Resolution and tNPS
• Coach and feedback to agents to ensure FCR improvement.
• Support the Team Leaders and Supervisors with feedback, urgent call traces, trend analysis and other adhoc support functions.
• Attend Quality Framework calibrations and team meetings
• Visit Business partner sites and do side by side call listening and capture process gaps
• Perform and report Gap analysis
• Publish reports and track progress
• Compile reports on analysis completed
• Coach QA’s and TL’s within Business unit, found non adherence to the set model
• Monitor sampling methodology at the beginning of each month
• Fortnightly reviews to check progress and address issues
• Knowledge of Telecomms products and services
CRM Tools advantageous
Skills:
Stakeholder management
Experience:
The site operates on a 24/7 basis, whereby we will be offering transport home for those working unsociable hours. We will also be offering a hybrid WFH and WFO
A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Competencies:
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