Job Summary
Job Description
- Work for a prestigious airline brand: Brussels Airlines Group / Lufthansa Airline Group
- Assisting passengers / travel agents with flight bookings and queries relating to their travel in Dutch/Flemish & English on inbound voice calls & written correspondence
- Work on renowned airline reservations systems
- Full paid product and systems training provided
- Daily interaction with international passengers
- Experience our multi-cultural work environment with colleagues from all over the world
Working hours
- Full time contract (40 Hours per week) at 5 – 8 hours’ shift per day
- Flexible rotational shifts including weekends with 2 rest days per week
- Operational hours: 08h00 – 20h00 (Mon-Fri), 08h00 – 18h30 (rotational Saturdays), no Sunday work
Remuneration
- Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days
- Health Insurance Plan – network GP visits, dentistry, optometry, medications etc. (Paid by the Company)
- Employee Assistance Programs
- Provident Fund (SA citizens / PR holders)
- Work from home or from office:
- Own home Fibre line & UPS solution required for work from home/remotely
To apply, please provide the following:
- Updated CV
- Copy of ID/PR/VISA that permits you to work
- Completed language assessments will be carried out during screening by the recruiter
- Proof of internet (for work from home applicants)
