Job Summary
An exciting opportunity exists for a dynamic and customer-focused Customer Excellence Specialist to join a leading organisation within the healthcare and medical solutions industry.The successful candidate will play a key role in delivering exceptional customer service by managing client relationships, resolving queries efficiently, supporting internal teams, and ensuring a seamless customer experience across all touchpoints.
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✅ Grade 12 / Matric
✅ Diploma or Degree in Business Administration, Customer Service, Sales, ✅ Healthcare Administration, or related field advantageous
✅ Minimum 3–5 years’ experience in customer service, customer success, account management, or client support
✅ Experience within healthcare, medical devices, pharmaceutical, or related industries will be advantageous
✅ Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint)
✅ Experience working with CRM systems and ERP platforms
✅ Excellent verbal and written communication skills
✅ Strong problem-solving and conflict resolution abilities
✅ High attention to detail and strong organisational skills
✅ Ability to work under pressure and manage multiple priorities
✅ Professional, proactive, and customer-centric approach
If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to healthcare_careers@hireresolve.za.com or visit our website: www.hireresolve.co.za
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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