Coffee Machine Technician

Location: Pinetown, KwaZulu-Natal

Salary: R8 000 – R10 450 CTC per month

Our client, a leading supplier and service provider of commercial beverage equipment, is looking for a Coffee Machine Technician to join their team. The successful candidate will be responsible for the installation, servicing, repair and preventative maintenance of commercial coffee machines while delivering exceptional customer service.

• Install, service and repair commercial coffee machines.

• Diagnose and repair mechanical, electrical, hydraulic and software-related faults.

• Calibrate, programme and test coffee machines to ensure optimal performance and beverage quality.

• Perform preventative maintenance and routine servicing.

• Respond to customer service call-outs within agreed SLA timeframes.

• Maintain accurate vehicle stock levels and submit stock orders when required.

• Complete job cards, stock records and service documentation accurately and on time.

• Conduct weekly vehicle inspections and maintain company tools and equipment.

• Provide professional customer service and build strong client relationships.

• Maintain high standards of safety, cleanliness and workmanship at all times.

• Grade 12 (Matric).

• N6 Electrical or Mechanical Diploma (advantageous).

• Proven experience servicing commercial coffee machines.

• Technical experience in refrigeration, electrical or mechanical maintenance.

• Valid South African driver's licence.

• Previous field service and customer service experience.

• Strong fault-finding and troubleshooting skills.

• Excellent mechanical and electrical knowledge.

• Experience working on traditional, vending and fully automatic coffee machines will be advantageous.

• Good understanding of SHEQ principles.

• Strong organisational and administrative skills.

• Excellent communication and customer service skills.

• Ability to work independently and manage multiple service calls.

• Strong problem-solving skills and attention to detail.

• Ability to work under pressure and meet deadlines.

• Field-based role requiring daily travel to customer sites.

• Standby duties and overtime may be required.

• Physically fit and able to lift, move and install coffee machines.

• Company vehicle, tools and equipment must be maintained to a high standard.