Job Summary
About the Role
We are looking for a detail-oriented and organized Technical Administrator to provide administrative support to the technical department. The successful candidate will ensure accurate record-keeping, coordinate service activities, maintain documentation, and support the team in delivering excellent customer service.
Key Responsibilities
Provide administrative support to the technical department.
Capture and maintain service reports, job cards, and technical records.
Schedule and coordinate technician appointments and service calls.
Process quotations, purchase orders, and invoices.
Liaise with customers, suppliers, and internal departments.
Maintain accurate filing systems and databases.
Monitor stock levels and assist with ordering technical parts and consumables.
Prepare reports and assist with departmental administration.
Ensure all documentation complies with company policies and procedures.
Minimum Requirements
Grade 12 (Matric).
Diploma or Certificate in Business Administration or a related field (advantageous).
2–3 years' experience in a technical or service administration role.
Strong computer skills (MS Office, particularly Excel).
Experience using ERP or job management systems is advantageous.
Excellent communication and organizational skills.
Ability to work under pressure and manage multiple priorities.
High attention to detail and problem-solving ability.
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