Job Summary
We are looking for an energetic, professional and guest-focused Barman / Bartender to join our lodge team in KwaZulu-Natal.
The successful candidate will be responsible for providing an exceptional beverage and guest service experience, preparing and serving a range of alcoholic and non-alcoholic beverages, maintaining a well-organised bar, and ensuring that guests receive friendly, efficient and personalised service throughout their stay.
This is an excellent opportunity for someone passionate about hospitality, wildlife and the safari lodge environment, who enjoys working as part of a close-knit team and delivering memorable guest experiences.
- Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, wines, beers, spirits, soft drinks and speciality coffees.
- Maintain a clean, organised and well-stocked bar at all times.
- Ensure correct portion control and presentation of all beverages.
- Prepare drinks according to lodge standards and individual guest preferences.
- Assist with bar stock control, including receiving, storing and monitoring beverages.
- Conduct regular stock counts and report shortages, breakages or discrepancies to management.
- Ensure all bar equipment, glassware and utensils are cleaned and maintained.
- Follow responsible alcohol service practices and lodge procedures.
Guest Service
- Provide warm, professional and personalised service to lodge guests.
- Engage with guests in a friendly and professional manner while maintaining appropriate boundaries.
- Learn and remember guest preferences wherever possible.
- Make recommendations regarding wines, cocktails and other beverages.
- Assist with beverage service during meals, sundowners, bush dinners and special events.
- Prepare and serve drinks at outdoor guest experiences where required.
- Handle guest requests, questions and complaints professionally and promptly.
- Create a welcoming atmosphere and contribute to an exceptional overall guest experience.
Lodge & Team Support
- Work closely with the restaurant, kitchen, front-of-house and guiding teams.
- Assist with general lodge duties when required.
- Support housekeeping and restaurant teams during busy periods where necessary.
- Assist with setting up and clearing dining areas, bush dinners and special functions.
- Participate in lodge activities and events as required.
- Maintain a high standard of personal presentation and professionalism.
- Follow all lodge health, safety, hygiene and operational procedures.
Requirements
Previous bartending or hospitality experience preferred. Experience in a luxury lodge, hotel, restaurant or safari environment will be advantageous. Good knowledge of alcoholic and non-alcoholic beverages. Basic cocktail-making knowledge. Good communication and interpersonal skills. Strong guest-service orientation. Ability to work independently and as part of a team. Reliable, energetic and adaptable. Professional appearance and positive attitude. Good attention to detail. Ability to work under pressure during busy service periods. Willingness to work flexible hours, including weekends and public holidays. Good command of English. South African ID or valid legal working rights in South Africa.
Benefits
Salary from R6500.00 per month Monthly tips Live-in accommodation. Meals while on duty. Opportunity to work within the safari and luxury hospitality industry. Exposure to international and local guests. Professional development and hospitality experience. Opportunity to gain valuable experience within a wildlife lodge environment.
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