Position Overview

Responsibilities include regular sales visits to potential and existing customers, engineering specification reviews, system design, direct response to customer enquiries, support of office sales personnel, and various other tasks to support the technical sales of process equipment across various industries.

The successful candidate must have excellent written and verbal communication skills, strong telephone etiquette, and be willing to travel as required.

• Identify potential new customers.

• Qualify customer enquiries received through websites, advertisements, resellers, and direct contacts.

• Respond directly to customer enquiries.

• Evaluate customers' material handling projects.

• Design material handling systems to meet customer requirements.

• Determine appropriate pricing and prepare quotations.

• Follow up on quotations and negotiate to secure orders.

• Review and amend quotations prepared by office sales personnel.

• Provide pricing for custom components used within material handling systems.

• Source pricing for third-party equipment incorporated into supplied systems.

• Gather all relevant project information for the engineering, production, and controls teams.

• Act as liaison between customers and internal departments throughout project execution.

• Monitor and track leads and quotations within the CRM system.

• Review and amend bulk material handling system proposals prepared by the Applications Engineer.

• Excellent verbal, written and telephone communication skills.

• Ability to build and maintain strong working relationships.

• Strong customer service and sales support abilities.

• Sound decision-making skills in a fast-paced environment.

• Ability to work independently with minimal supervision.

• Excellent organisational and time management skills.

• Ability to manage multiple priorities simultaneously.

• Strong attention to detail with the ability to review and reconcile technical and commercial information.

• Ability to prepare professional reports, procedures and correspondence.

• Ability to interpret engineering drawings, specifications, codes and standards.

• Willingness to learn, develop and grow within the business.

• Proficient in CRM systems and Microsoft Office 365 (Teams, Word, Excel, PowerPoint and Outlook).

• Technical background with strong mechanical aptitude.

• National Senior Certificate (Matric).

• Mechanical Engineering, Electrical Engineering, or a similar diploma is advantageous but not essential.