Our client in the Insurance industry is looking for a Specialist: Data Analyst to extract, compile and analyses data relating to the Sales Call Centre.
Key responsibilities
1. Data extraction • Perform daily, weekly and monthly data extraction using SQL and/or Qlikview to reconcile and report on activities relating to DIRECT processes and results. • Provide application analysis and data modeling design to collect data for centralized data warehouse. • Extract data from databases and data warehouses for reporting and to facilitate sharing between multiple data systems. • Proficient in the use of query and reporting analysis tools. • Standardize data collection by developing methods for database design and validation reports.
2. Reporting • Compile daily, weekly and monthly reports • Develop new reports to address changing business needs
3. Analysis and recommendations • Analyze all reporting and provide insight into the results. • Conduct change impact analysis to assess the potential implications of changes to business functions • Conduct possible research relating to new processes, vendors and BI products
4. Ad Hoc • Assist with all new business retention and management information ad hoc requests (admin and follow ups)
Requirements • BCom Economics and Risk Management; Statistics or • BSc Stats • Or alternatively with an IT related degree/diploma (BSc IT Degree) • Qlikview qualification advantages • 1 year experience in Microsoft SQL • 1 year business intelligence experience