Job Summary
Camp Manager – Luxury Private Game Reserve, KwaZulu-Natal
Kendrick Recruitment is seeking a junior Camp Manager for a luxury private game reserve in KwaZulu-Natal. This is an excellent opportunity for an enthusiastic hospitality professional to gain valuable lodge management experience and grow within the industry. The ideal candidate will have some background in guest hosting and a genuine passion for delivering exceptional guest service.
• Private room with en-suite bathroom
• Meals provided in the staff canteen
• Prepare welcome and departure notes for guests
• Check guests in during the day and manage dietaries, child requirements, and special requests
• Implement and uphold the lodge’s BOPs
• Host guests throughout the day, including welcoming them back from drives and assisting with requests
• Ensure all guest-facing products and experiences meet required standards
• Oversee the set-up of breakfast, lunch, and dinner
• Maintain a tidy and well-presented main area in line with lodge standards
• Host guests during meals and ensure smooth service delivery from the kitchen and waitstaff
• Work closely with waiters and Heads of Department to uphold service excellence
• Assist in other departments when required
• Plan and host children’s activities at the lodge
• Deliver high-quality service and guest experience
• Demonstrate creativity and enthusiasm when organising children’s activities
• Strong communication skills with guests and staff
• High standard of work that aligns with lodge expectations
• Excellent organisational ability
• Lateral thinking and initiative
• Ability to uphold world-class hospitality and service standards
• Professional, courteous, and guest-focused demeanour
• Ability to work under pressure and respond proactively to guest needs
• Leadership ability and confidence to address operational issues
• Integrity, honesty, and a driven, ambitious work ethic
• General hospitality operations
• Local environment and surrounding communities
• Regional knowledge of the country
• Understanding of lodge operations and associated foundations or initiatives
• Valid, unendorsed South African driver’s licence (essential)
• Experience in the service industry, especially involving guest interaction
• Previous camp management or safari hosting experience (advantageous)
• Experience working with children (advantageous)
If anyone is interested in applying for this role, they are encouraged to send their CV for consideration.
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