Our client, operating in the automotive industry, is seeking to employ a French-speaking Technical Trainer to join their team based in Centurion.

Essential Requirements:

• Technician with an automotive qualification (Red Seal or equivalent) secures.
• French speaking.

A wonderful career opportunity awaits you!

Requirements:

• Minimum of 5 years’ experience as a technician after qualification (post-apprenticeship).
• French-speaking technician with an automotive qualification (Red Seal or equivalent).
• Experience in the VW or Audi brand would be highly advantageous.
• Experienced automotive trainer would be advantageous.
• Other in-dealer experience would be advantageous.
• Accreditation as a qualified assessor and moderator or demonstrated progress is required.
• Experience with course development and training principles is essential.
• Experience with MS Word, Excel and PowerPoint is important.

Responsibilities and Expectations but not limited to:

Training Content Design, Launches and Projects:

• In collaboration with the Instructional Design Team, compile training materials for designated programmes.
• Design, customise or refresh training material as directed by the company. This includes VW AG content customised to the South African market, existing materials and new local content for specific projects.
• The format of content required includes:
  • Face-to-face training: Facilitator guide, participant guide, PowerPoint, assessments.
  • Virtual classroom training: Facilitator guide, participant guide, PowerPoint guide, assessments.
  • Web-based training: Content as required.
• Comply with versioning rules for cataloguing.
• Align all content development to meet competence-based learning outcomes.
• Ensure that all training activities and materials, including examinations and assessments, meet relevant organisational and statutory policies including health and safety.
• Assist the Technical Training Lead to scope and define learner paths for functional roles.
• Plan for new product introduction training (determined by model).
• Achieve an 80:20 blended learning strategy (20% theoretical and 80% practical).
• Ensure that all training activities and materials, including examinations and assessments, meet relevant organisational and statutory policies including health and safety.

Training Delivery:

• Deliver training according to the training schedules at the direction of the Technical Training Lead.
• Deliver training at venues or locations as directed by the Technical Training Lead.
• Undertake content development and revision on days when training delivery is not required.
• Deliver between 120 and 140 platform days per annum and attend 2 to 3 trips to VWAG per annum.
• Ensure utilisation of training information, tools and materials provided by the Academy.
• Deliver ad hoc training as directed.
• Travel to deliver training within South Africa and in Sub-Sahara markets will be a requirement for this role.
• All new product launch training must be designed and delivered. Compliance attendance for target audiences must be delivered as defined by brands per new model introductions.

Evaluation:

• Support the training evaluation process according to Kirkpatrick levels 1 to 5, managed in alignment with specific training outcomes.
• Manage own course evaluations and ensure corrective actions are implemented where learners are underperforming.
• Report poor performance outcomes to the Non-Tech Training Lead for further action.
• Manage examination and assessment processes and resources according to VWSA and VWAG policy.
• Set relevant and meaningful questionnaires for all courses presented and test delegates to ensure competence on the course content.
• Use polls and online comments during virtual classroom sessions to provide valuable feedback on session effectiveness.

Audits and Housekeeping:

• Maintain OEM training standards and support VWSA Academy audits as required.
• This includes general housekeeping and day-to-day maintenance and cleanliness of all training vehicles, classrooms, practical workspaces and training equipment.

Customer Relationship Management:

• Build and maintain professional and effective relationships with dealer personnel, VWSA personnel, suppliers, service providers and preferred training bodies.
• Review and act on evaluations and feedback from dealer personnel, OEM personnel, suppliers, service providers and preferred training bodies.
• Promote a positive working relationship with internal and external customers and service providers.

Process Management:

• Undertake annual updates of all processes and align with the internal Quality Management System.
• Implement a continuous improvement approach to support ongoing improvement of business operations, specifically regarding process efficiency.

Only shortlisted candidates will be contacted. If you do not hear from us within two weeks of applying, please consider your application unsuccessful.