Job Summary
We have an opportunity for an IT Systems Engineer to join our team in Kraaifontein on a full time basis.
REQUIREMENTS
- Microsoft certifications -MCSE and Azure Related
- 5+ years' IT experience
- Analytical and problem solving skills
- Strong technical skills
- The ability to work well under pressure
- Ability to make quick and effective decisions
- Attention to detail
- Team work
- Organisation and time management
- Interpersonal and communication skills
- Thorough advanced Windows server configuration and troubleshooting knowledge
- Experienced in troubleshooting using monitoring
- Good configuration and troubleshooting knowledge of backup solutions
- Excellent virtualisation knowledge and experience
- Good working knowledge of network topologies, routing and NAT
- Solid understanding of MS Exchange and Office365
- Knowledge and working experience with firewalls and endpoint security solutions
- Knowledge and working experience with Azure cloud platform technologies
- Administration and troubleshooting on Linux platforms
- Experience in troubleshooting infrastructure supporting third party applications
- Knowledge and working experience using PowerShell
- Knowledge and working experience VOIP/Asterisk
- Knowledge and working experience with PFsense, Cisco Meraki
- Knowledge and working experience with IPSec, OpenVPN and other VPN Technologies
- Knowledge and working experience with Soti and Scalefusion MDM
- Knowledge and working experience with Pastel Evolution and Sage People
Job Description
- Ensure maximum up-time
- Ensure accurate and early response
- Ensure approved configuration are in place
- Provide operational support
- Supply system management information
- Network and Server maintenance - Plan and perform network maintenance operations
- Provide hardware and software support - According to best practice
- Ensure conformance to quality standards
- Plan, implement, co-ordinate, maintain and rationalize network software and hardware as well as changes
- Liaise with service organisations
- Reduce operational cost
- Participate in emergency, recovery, and contingency planning and execution
- Ensure that backups, run successfully, and adhere to backup policy
- Ensure virus infection on IT site is minimised
- Prevent the use of unlicensed software
- Assist with user training/awareness
- Monitor availability of IT equipment and related equipment
- Keep record and statistics with regard to operational information, network infrastructure, user location, network hardware, software, data media, data, violations, etc.
- Develop and maintain IT site plans
- Ensure that the quality of hardware installations complies with standards
- Initiate plans to improve the quality of hardware installations where there are problems
- Identify hardware and software upgrade requirements
- Provide management and status reports
- Pro-active identification of potential IT problem areas
- Ensure availability of computer and computer related equipment are within defined parameters
- Ensure that new system requirements can be adhered to
- Provide information necessary for capacity planning and analysis
- Assist in planning deployment of software and users on servers and work stations
- Administer help desk/problem handling system
- Provide feedback and reports
- Submit configuration amendment reports
- Manage the warranties of all hardware and software distributed
- Control licences
