Seeking a Senior IT Technician/Technical Consultant. Must remain cool, calm & collected during a crisis. Should possess high energy with attention to detail. Needs to be adaptable, trustworthy and hands-on. Must have an orientation toward people & understand the principles & necessity of quality & service. Should be presentable with good interpersonal skills. Must take ownership & control of situations.
Requirements & Experience:
• Minimum of 5 years’ industry experience
• A+ & N+ certifications
o Networking
o Data Backup, restoration & disaster recovery knowledge in Acronis Veeam, Storage Craft
o Trouble shooting of Microsoft Server, both remotely & onsite
o Report writing
o Advanced Excel
o Working within Virtual Environments
• VMCE Certification is a great advantage
• Excellent communication & command of the English language
• Accountability, Strong organisational & time management skills, with a high level of initiative
• Drivers Licence
Responsibilities:
• Salesperson accompaniment
• Presales on site meetings
• Proof of Concepts
• Maintenance & support
• Architecture & customisation
• Report writing & presentation
• Monitoring of Backup solutions
• Mentorship & possible management of a small team
Entails working to provide storage & data management solutions for efficient and safe preservation, & restorability. May consist of designing data recovery & backup systems to implement remotely or onsite.