Our top client in the Education space is seeking to appoint an experienced professional to the position of SYSPRO System Specialist to support and maintain the SYSPRO system.
Requirements:
Matric
Relevant tertiary qualification a
Relevant SYSPRO qualifications
3-5 years’ experience working with the SYSPRO system (Essential)
Experience in a financial environment (Essential)
Strong problem analysis and solving skills
Attention to detail
Well organised administration and process discipline
Ability to multi-task and manage tight deadlines
Maintain confidentiality and integrity
Be independent minded with energetic and collaborative disposition.
Key Responsibilities:
Creating ODBC reports and views
Maintenance / functionality of the ISBN analysis and IVR report
Report writing and maintenance of existing reports
SYSPRO set up
Assist with GL integration
Assist with daily balance functions and month end close
SYSPRO system maintenance and version upgrades
Liaise with SYSPRO Africa for SYSPRO trouble shooting
Assist in resolving queries in all the GL Modules
SYSPRO security administration
Set up royalties on SYSPRO
Document templates: Order Acknowledgment, Invoice etc.
Provide support for reports both automated and manual
Design new reports for Operations sector
Customer Service Operational Support: multiple type order uploads.
The Responsibilities - To provide IT support to the Southern Africa region by installing, maintaining and replacing hardware, software, servers and networking. - Assist with the Springer Nature global tickets. - Maintain and resolve tickets logged on the Support Desk system. - Maintain assets and stock management systems and procedures. - Server maintenance and support. - Syspro ERP system maintenance and support. - Communicate with the users, external consultants, service providers and suppliers. - Must maintain professionalism at all times.
The Requirements - Matric. - Diploma/Degree in IT and or Microsoft Certified Systems Engineer. - 5 years’ experience in the IT environment. - Ability to multi-task. - Must be able to work under pressure.
The Role The ideal candidate will join a small but growing IT team on twelve months contract with a possibility of renewal or permanent appointment. Our client is looking for a candidate with Project management experience in IT and Finance.
Key Responsibilities:
Identify & define business requirements for new business models or changes to existing models (including definition of application requirements and any Graphical User Information (GUI) requirements).
Analyze & design new business processes and organizational structures to support business requirements.
Create business process models, analyses models, and identify variances from operational & performance requirements.
Define & design changes to existing processes as required & ensure integration of changes into process environment.
Work with the project manager, architects, and other team members to define non-functional requirements (including metrics and performance goals) for the application.
Participate in transitioning the requirements & use cases to systems analysts & designers and ensure a clear &complete understanding of the requirements.
Participate in quality management reviews throughout the company Development Life Cycle to ensure requirements are fulfilled.
Review test approach & test cases to ensure coverage of relevant business scenarios, use cases and functionality defined.
Participate in testing to ensure that business requirements have been met.
As subject matter expert assist with investigations, business impact and benefits analysis, and updates of the business case
Assist with benefit realization review.
Key Requirements:
Knowledge of business & understanding of IT, and ability to converse in both domains.
Understanding of / experience with analysis methodologies, process disciplines and Software Development LifeCycle methodologies.
Ability to articulate complex or technical concepts & issues in business terms Relationship development.
Competencies:
Strong analytical & numerical ability.
Problem solving skills.
Conceptual thinker.
Good communication / interpersonal skills.
Action / results orientation.
Quality orientation.
Knowledge seeking / learning orientation.
Other:
Must be willing to travel on an adhoc basis.
Must be in position of a valid drivers’ license.
Qualifications and work experience:
Matric/Grade 12.
Business Degree would be to your advantage.
Relevant accredited business /systems analysis courses.
A minimum of 2 years job-related experience, knowledge /experience within the Insurance industry (or in broader Financial Services industry).
Role Purpose: As a Business Analyst, you'll support the company's product development by performing analysis and research tasks. You will be involved in the entire product lifecycle: defining business requirements, designing solutions, and documenting them through to deployment. You'll also work with other departments to ensure that they're adhering to defined standards when it comes to documentation or implementation of new features.
Qualifications
Bachelor’s degree or Diploma in Business, Computer Science, or Information Systems
Five + years of experience in analyzing and designing business processes.
Experience with systems design, testing, and troubleshooting is a plus.
Banking experience required
Requirements
Establishes and maintains open, honest communication with all project stakeholders
Identifies an appropriate method to translate business needs into technical requirements.
Creates test plans to validate the technical requirements.
Assists with implementation/implementation or support of new or modified software projects as needed.
To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organisation on medium to large projects/medium risk.
To recommend solutions that enable the organization to achieve its goals and elicit and analyze the actual needs of the stakeholders; facilitate communication between organizational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups.
The Role The ideal candidate will join a small but growing IT team. The Microsoft Dynamics CRM Developer will be responsible for delivering well engineered, secured, scalable and tested CRM applications used by the business. Responsible for all the customizations and administration of CRM and develop solutions that meet business and integration requirements with other line of business systems. Provide technical support and be able to troubleshoot problems and issues with and the ability to identify areas of improvement.
Key Responsibilities:
Strong knowledge of C#/HTML5/CSS/REST/WCF/ASP .Net
Experience in CRM administration, customizations, building solutions, plugins, workflows.
Proficiency in SQL, SSRS and related database technologies.
Knowledge of Microsoft Internet Information Services (IIS) is essential Work as part of the development team using the Scrum methodology.
Key Requirements:
Knowledge of business & understanding of IT, and ability to converse in both domains.
Understanding of / experience with analysis methodologies, process disciplines and Software Development LifeCycle methodologies.
Ability to articulate complex or technical concepts & issues in business terms Relationship development.
Competencies:
Attention to detail and quality.
Problem Solving.
Willing to take initiative and responsibility.
Ability to meet deadlines and deal with pressure.
Ability to work effectively as part of a diverse team and cross-train with team members.
Strong analytical skills.
Good communication.
Qualifications and work experience:
Must have a degree or equivalent: o BSc Computer Science and Information Systems. o BSc/BEng Software Engineering.
BCom Informatics.
NDip IT.
BTech IT.
Microsoft Dynamics CRM certification(s) – Advantageous.
3+ years’ experience of Microsoft Dynamics CRM, .NET and Javascript is essential
Role Description The Group Supply Chain Programme manager has responsibility for the successful delivery of the Strategic GSC Transformation initiative for the company. They are expected to operate at the senior stakeholder level, they will need to manage their senior stakeholders across the organisation. This is a senior-level role and candidates will be expected to take high levels of responsibility for the programme success. The GSC Programme manager is overall:
Accountable for the delivery of the fully integrated GSC Business and technology transformation scope
Accountable for delivery against the Business case within the approved and budget and programme deployment planning
Accountable for defining and setting of approaches for each of the delivery streams
Accountable for overall quality of delivery and integration across Business and Technology streams
Programme governance and control
Programme communication and reporting
Programme management
Financial management
Project and business support
Relevant experience
10+ years’ experience in Programme/Project management with expertise/application in IT project management in various areas of IT
Experienced in project delivery methods and tools including project planning, effort, schedule, and scope control
Experience in business case development – cost and benefits, with sound analytical skills
Strong track record in Portfolio Management
Sound understanding of portfolio and project governance and control
Ability to engage with business leaders at management level, Steering Committee members
Effective interpersonal and communication skills, with the ability to work well with others within multi-disciplinary teams, promoting healthy relationships and building strong team dynamics
Strong problem-solving and troubleshooting skills, with the ability to identify patterns and generate ideas
Well-developed decision-making skills, leveraging both logic and creativity
A self-starter, who is innovative and intuitive, with the ability to anticipate and interpret complex issues impacting on functional area, and the flexibility to adapt to developing situations and changing environments
Effective planning and prioritization skills, with a high attention to detail
A finisher, who is task oriented, with the ability to efficiently accomplish role responsibilities within a pressurized environment
Experience with procurement, contracting and engaging with IT service providers
Advanced MS Office Skills
Key Duties and Responsibilities: The Program manager is responsible for the successful delivery of our strategic GSC programme. They will be expected to lead and drive all aspects of the programme from staffing, budgetary control, and stakeholder management both within the business and technology:
To act as a trusted advisor to senior stakeholders
To drive successful outcomes for all the programme streams
To be commercially astute when delivering
To act as ambassadors for the programme throughout all engagements
Take full accountability for the successful delivery of the programme
Develop a practical programme delivery plan and deliver closely against it
Manage the staff and resources to ensure optimum outcomes
Manage and mitigate programme and project risks
Both advise and challenge the business and technology throughout the programme
Take full ownership to drive “best practice” in delivering a programme
Develop strong relationships with the senior stakeholders
Manage the re-use and feedback into the company technology organisation to enable constant improvement of our programme delivery
Build a strong personal community within the company by sharing and assisting other programmes
Ensure alignment of this programme with any other impacted or dependent initiatives within the company
This individual will play an integral role in building efficient and collaborative cross-functional planning with functional line stakeholders to achieve effective execution of GSC goals. This is a critical and highly visible role, making a substantial contribution to the company.
Play a critical part in ensuring an integrated solution across both business and technology
Participate in project design meetings and propose improvements if necessary
Evaluate potential problems and technical hitches and drive solutions
Plan and manage team goals, project schedules and new information
Supervise current projects and coordinate all team members to keep delivery on track
Manage programme-related paperwork by ensuring all necessary materials are current, addressing all aspects of delivery within the programme
Direct programme correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
Communicate with stakeholders to identify and define project requirements, scope, and objectives
Adhere to budget by monitoring expenses and implementing cost-saving measures where possible
Ensure alignment of the programme to all governance requirements and audits
Manage and monitor compliance and reporting by project managers
Prepare and chair the monthly programme Steering committee
Role Purpose: As an Agile Coach, you'll support the business in adopting agile methodologies and design thinking. You will be responsible for coaching the team to implement these new ways of working through training and mentoring. You will also be responsible for ensuring that all staff is aware of how they can use agile methods when designing products or services and that everyone has a clear understanding of what's involved in this process.
Qualifications
Bachelor’s degree or Diploma in Business Administration, Computer Science, or a related field
At least 7+ years of experience working with Agile methodologies and methods preferred.
Experience with Agile software development methodologies
7+ years of experience as an Agile Coach with a proven track record of success.
Experience coaching teams on how to effectively implement agile development methodologies.
Requirements
Provide in-person and remote coaching support to managers and team members to help them get maximum value from Agile techniques, and project management, and learn techniques and principles
Help users in their organization become effective and successful in implementing agile methods and techniques.
Create a sustainable and productive team environment using Agile best practices and learning through collaboration.
Gives high-level advice and guidance on the Agile framework to assist in the planning of an agile transformation.
Collaborates with business and technical stakeholders to define, design, implement, and continuously improve processes to achieve key outcomes.
To grow the agile skills in the organization by establishing standards, policies, and practices for the introduction and sustainability of Agile methodologies.
Ensure that relevant people in the organization are upskilled in the principles of Agile and the standards, policies, and practices adopted by the organization.
Role Purpose: Cisco is the worldwide leader in networking, delivering products and solutions that have transformed how people connect, communicate, and collaborate. Their vision is to create the best customer experience - every time. Our client are engineers who are passionate about building great technology for their customers. Their mission: To deliver advanced technologies that empower their customers to do more business-critical work with less effort through services that help them grow their businesses faster than ever before Qualifications
A minimum of two years working experience with network security and/or systems administration, including computer networking, packet switching, Internetworking and data communications.
Minimum of 3 years of hands-on experience with networking and security technologies such as Cisco IOS, Cisco ASA, Juniper Networks.
Experience with network device administration and troubleshooting a plus
Requirements
Responsible for designing, implementing, and maintaining the security policies that will protect the network infrastructure
Provides solutions to network security issues like unauthorized users, malware, bad bots, hackers, attackers, rogue servers, etc.
Is responsible for providing protection for Cisco products and hardware by implementing VSA policy, identifying threats, configuring Intrusion Prevention System, IPS, DDoS attack protection, VPN, Network Load Balancing, ASA, WAF,
Utilize firewall, network security appliances and applications to manage threats and threats from the Internet
Troubleshoot threats, including threats from malware or viruses.
Develop and maintain a secure network infrastructure.
Design and implement effective policies, systems, and technologies for data security.
Participate in projects related to data security, with emphasis on enterprise security.
Identify and interpret network policies and standards.
Understand how to effectively utilize application access control lists and auditing tools.
Configure and use Cisco IOS, NetFlow, and other network monitoring tools.
End to end data acquisition and data management (Event/Streaming based data pipelines, ETL, Data Lake, Data warehousing and dimensional data modelling.
Import the data into the corporate data lake/ data warehouse.
Reporting on the data acquisition progress, regulatory and financial accounting.
Participate in quality assurance, User Acceptance Testing (UAT).
Ability to define a structured approach to problem solving and delivery against it.
Key Requirements:
Ability to quickly assimilate new information and think broadly in performing analysis and problem solving.
Self-directed and able to work independently and within a team.
Able to perform multiple tasks.
Strong technical and problem-solving skills.
Good written and verbal communication skills.
Ability to cope with tight deadlines.
Qualifications and work experience:
IT Related Degree/ Diploma / Microsoft Certification / Cloud Certification.
Min 5 years’ experience in BI (SSIS, SSRS ).
Min 5 years’ experience in Data Warehousing (Kimbal Methodology) (SSIS) .
Min 5 years’ experience in Cube Development (SSAS, MDX).
Insurance industry knowledge required.
Database technologies SQL Server 2012 or later (Database, table, view and stored procedure creation, SQL query, SQL Security).
Exposure to any cloud technologies will be advantageous
Hadoop components including HDFS, Hive, Spark, Oozie and Impala
Event/Streaming based data pipelines (e.g., Kafka or Nifi)
Object-oriented/object functional scripting languages: Python, Java, Scala or related
SQL Architectural experience preferable.
Understanding of financial accounting advantageous.
Working knowledge of C# / VB.Net / VBA advantageous.
Must have worked in a reputable ISP for more than 5 years.
Must have worked with a strategic/ large enterprise account base (in Gauteng) for more than 5 years.
Must have sales hunting experience in an ISP more than 5 years.
Must have a working knowledge of Cloud Hyperscale, Security, SD-WAN & SASE platforms/ offerings (e.g.) AWS, Azure, Fortinet, VM Ware VeloCloud, Cisco Meraki, etc.
Position Purpose: Responsible for delivering growth in revenue from existing customers and on-boarding new customers in the region. You are the Customer champion and the face of the company in ensuring customer satisfaction and positioning the company as their partner of choice. Leverage your regional expertise within Enterprise. Defend existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve the regional commercial and operational targets. Develop revenue from new the company products and services, thereby increasing our share of wallet and continue to elevate the company as the partner of choice for services in Africa and the Middle East.
Role Purpose: As a Business Analyst, you'll be responsible for designing and developing new solutions that will enhance the user experience of their clients. You'll work closely with internal stakeholders such as architects, developers, and designers to ensure their business solution meets their needs. You will also be tasked with delivering high-quality reports which can inform your client's decision-making processes. T
Qualifications
Matric
NQF Level 7: Relevant Bachelor’s Degree and BA Certification or
BA Diploma or Advanced BA Qualification
Visio
Jira
Business writing skills
Communication (Presentation and facilitation skills)
If required, revert back to the client or other stakeholders if technical issues require business decisions in order to proceed. Answer queries from the development team on business or
functional aspects of the required solution.
Defends the client's business requirements.
Identifies and design a set of test cases/scripts, test scenario, and test data sets to accompany the BRD.
Validates the BRD and Test Basket with the client and identified stakeholders and obtains sign-off.
Presentations and walk-through discussion. Obtain sign-off on documents
Role Purpose: A market leading IT / Telecommunications Corporate is looking for a dynamic Web Developer to join their team in Linbro Park. If you are successful, you will have the opportunity to prove your skills in various new and exciting development projects, including, create new features, enhancements and resolve defects, and assist various teams with complex support query resolution.
New solution development
Maintenance development
Code and release management (code check-in, build and distribute releases)
Code Reviews
Solution Architecture with input from technical lead
Ensure the delivery of quality solutions
Technical support for fellow developers in the development team
Provide technical inputs in meetings
Technical documentation – create, maintain, and review fellow developer documentation
Help team members understand existing functionality and new functional requirements as well as new functionality (cross- skilling)
Report development progress, results, and key metrics at agreed intervals
Minimum Qualifications:
Matric
Degree/Diploma in IT
Experience:
2+ Years experiences
Core Requirements include:
Ionic Mobile App
NET Web API
C#, ASP.NET MVC
.Net 4.5+ or .Net Core
Angular
HTML, CSS, JavaScript, jQuery, Bootstrap
RESTful Web Services
JSON
T-SQL (Microsoft SQL Server)
Android Studio
Beneficial:
Java
WebForms
PHP
Flutter
Skills & Knowledge:
Database Design
Source Control (TFS, GIT)
Agile Project Management (KANBAN, SCRUM)
Test Driven Development
Ability to stay current with latest technology trends as well as software development trends
To implement, support and maintain the Postilion environment.
Educational Qualifications:
Matric
Diploma in IT
Years of Experience
5 years + Support and maintain Postilion environment
Other requirements
Fluency in English is mandatory
Strong oral and written communications skills.
Organizational and prioritization skills.
Excellent administrator with strong attention to detail.
Technology and system savvy.
Numeracy skills.
Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
Ability to maintain supreme levels of ethical behavior and confidentiality.
Ability to identify opportunities for improvement
Work well independently without the need for supervisor input
Work well with others in team
Strong troubleshooting skills
Have knowledge of PCI DSS
SQL scripting to query and update database content advantageous
Have knowledge of Linux
Key Responsibilities:
Supporting the production environment and ensuring that adequate testing has taken place before implementing new systems or changes to existing systems.
Investigating production related queries as raised by business or external parties
Ensure that assigned project deliverables, milestones and schedules are adhered to and accomplished.
Ensure that communication channels are established with all clients at a technical level
Support of UAT and development processes as required
Documenting process, procedures and technical specification as required
Analysis of transaction related data
Provide PCI support and guidance
Crypto Key management
Core Responsibilities:
Performing of application upgrades, patching, and testing thereof
Support and management of Postilion Payment application platform.
Integration Support
Support of PCI Standards within environments.
Assist with PCI Audits
Act as subject matter expert in customers meetings or when responding to customer queries
Payment Terminal product support (Knowledge of Integrated and Stand-alone POS Terminals)
UP Framework
Communications & Working Relationships: Internal:
Team Members
Audit and compliance
Project managers
Solutions/Security Architects
External:
Customers
Project managers
3RD Parties
Reasons for Interaction:
To ensure knowledge sharing and mentoring
To ensure audits are passed
To ensure systems availability and performance
To ensure timelines are met on deliverables
To provide input into architecture requirements for internal and external customers
Reasons for Interaction:
To build and maintain customer relationships
To ensure systems availability and performance
To ensure timelines are met on deliverables
Behavioral Competencies The incumbent is required to have demonstrated the following competencies:
Software Development related Qualification will be an added advantage.
Professional Qualifications
BSc Degree (Computer Science) or related qualification.
Relevant Certification
Years of Experience
5-10 years in software development.
Other requirements
Highly capable of writing whole systems code in Embedded C/C++, Assembler, Kotlin, Python, Java, C#, .NET, HTML, JavaScript and CSS.
Highly capable of writing whole systems code for the Android platform.
In depth understanding of the Linux and Android operating system.
In depth understanding of web servers like Apache and IIS.
In depth understanding of TCP/IP, HTTP, GPRS, GSM and Serial
In depth understanding of Database development using SQL and RDMS MySQL.
Knowledge of payment systems and EMV will be advantages.
Capable of System related problem resolution.
Capable of carrying out system operational duties.
Capable of mentoring new staff.
Good communication skills
Good time management skills.
Leadership and mentoring skills.
Conflict resolution skills.
Analytical thinking
Critical thinking
Problem solving
Sound understanding of procedural and object-oriented programming.
Sound understanding of TDD.
Sound understanding of relational databases
Ability to user version control software such as GIT
Required Proficiency Level
Advanced (Applied Theory).
Core Responsibilities:
Meeting with Developers and Development Team Leaders to discuss the scope of software projects and deadlines.
Analysing existing programs for modification purposes.
Researching and designing new software systems, websites, programs and applications.
Writing clean scalable code.
Troubleshooting and debugging code.
Reviewing code work for accuracy and functionality.
Performing coding assignments.
Verifying and deploying software systems.
Creating and implementing design plans.
Evaluating user feedback.
Recommending and executing program improvements.
Maintaining software code and security systems.
Maintaining Production Server.
Creating technical documents and training staff.
Analysing code segments regularly.
Staying abreast of new technology and or changes in the development sphere.
Communications & Working Relationships: Internal:
Developers
Business Analyst
Reasons for Interaction:
Guides and mentors’ new staff in the processes of the organisation.
Perform code reviews.
Get better understanding of user requirements
External:
Client
OEM
PCI
EMV
Data providers
Reasons for Interaction:
Troubleshoot problems and get clarification around business and user requirements
Interact to get more insight around OEM systems and tools.
Interact to get more insight and guidelines around requirement frameworks and certification requirements.
To assist with creating requirement network routing and access
Behavioural Competencies The incumbent is required to have demonstrated the following competencies:
Adaptability/Decisiveness: Ability and confidence to vary between being flexible and holding firm on a decision, depending on what the situation requires. Showing leadership by adjusting one's approach to the demands of a task by taking and maintaining a position in a self-assured manner.
Initiative/Perseverance: Ability to be willing to take action to address needs without being requested to do so. Staying on-task to completion, particularly in the face of obstacles or other trying circumstances.
Interpersonal Skills: Ability to work effectively with different people and teams of people by putting others at ease. Acknowledging diverse opinions, addressing relevant concerns, minimizing conflict, promoting harmony. Cooperating with others and working toward consensual solutions to achieve the group's objectives.
Organizational Skills: Ability to identify and set priorities, plan and effectively allocate appropriate resources. To attend to detail so that relevant issues are addressed and result in high-quality outcomes.
Stress Management: Ability to work well under pressure or opposition, while maintaining effectiveness and self-control during any one or combination of stressors, including emotional strain, ambiguity, risk to self and fatigue.
Valuing Service and Diversity: Ability to be sensitive to client and community needs and perceptions by providing prompt, efficient and equitable service, involving clients and community in the resolution of problems that affect them.
Role Purpose: You will work with the security team to ensure that our customers' data is safe and secure. You will design, build, and manage software systems for our infrastructure, including web applications and server-side databases. You will also be responsible for designing IT architecture as a whole.
Qualifications
Bachelor’s degree or diploma in Computer Science, Information Systems, or related field required
Previous experience in security design, architecture, and implementation.
Must have 7+ years of experience in designing and architecting large-scale distributed systems.
Requirements
Participates in the security assessment and design process from initial requirements analysis to completion of the system
Identifies risks, issues, and vulnerabilities, and identifies design solutions and technical controls.
Works closely with the business owner, project leader, team members, and the security engineering team to refine and maintain the current system's architecture and create new architecture Develops security specifications for products and systems
Designs and implements security-oriented infrastructure and processes.
Plans, research, and designs security architecture for IT systems.
Determines security protocols by evaluating business strategies and requirements.
Updates job knowledge by tracking and understanding emerging security practices and standards, participating in educational opportunities, reading professional publications, and participating in professional organizations
The security designer must investigate solutions to security requirements, participate in projects with a security component (which is most projects), and create security conceptual and detailed designs for the solutions.
Role Purpose We are searching for the "right person" to join the IT Technical team of the company around June/July 2022. The suitable person will be based in Sandton, Johannesburg at one of our Corporate client’s offices, working to support that company's IT infrastructure as a priority, while also working on other company client sites/projects in the JHB region. The right person should have a good knowledge and experience working with network and server technology as well as typical IT services found in an advanced network and ensure the stable operation of the in-house networks and to design, install, administer, and optimize company servers and related components, as necessary. This also includes working with the company team in planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links and ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the IT environment. Experience:
At least five years’ equivalent work experience
Knowledge of the following will be beneficial: Sohos Firewalls, Cisco, Aruba, Ruckus Switches, Networking/VLANs, Ruckus/Aruba/Ubiquiti wireless networks.
Experience installing, configuring, and maintaining all manners of Windows and Linux server hardware and associated network equipment.
Familiarity with TCP/IP and other network protocols, firewall management, and operating system configuration.
General knowledge of storage technologies such as SAN or NAS, as well as Active Directory/Global Catalogue.
Knowledge of Nutanix, Proxmox technology an advantage.
Responsibilities and Requirements
Provide technical support to the site.
Be a problem solver – show initiative, professionalism, be a good communicator, be a quick learner.
Perform Server Management (Domain, Exchange, AD, File, Print, and Storage) as and when required.
Good network understanding – ability to work with Cisco, Ruckus, Aruba etc network. Assist with network design and capacity planning, including setting up of vlans and other network configurations.
Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
Assist with strategies for client/server implementations; and the infrastructure required to support those strategies.
Assist with new server systems, applications, and hardware.
Implement policies, procedures, and technologies (including firewalls) to ensure IT Security.
Check help desk database for entries on server and server resource issues; prioritize and respond to help desk tickets as appropriate.
Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
Provide VoIP and ISP support
Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance.
Develop and maintain server and network documentation as and when required.
Administer equipment, hardware and software upgrades.
Practice asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Perform server and security audits
Perform and maintain system backups and recovery via backup software.
Monitor and test network performance and provide network performance statistics and reports.
Recommend, schedule, and perform network improvements, upgrades, and repairs.
Work with the company on this site as well as other sites as and when needed.
Screening question
Do you have a valid driver's license?
How many years of work experience do you have using Switches?
Are you comfortable commuting to this job's location?
What is your level of proficiency in English?
How many years of Information Technology and Services experience do you currently have?