Provide advanced specialist advice and give input to the service delivery excellence practice optimisation
Build and maintain stakeholder relationships for the purposes of expectation management, knowledge sharing and integration
Develop and maintain relationships with relevant stakeholders that contribute to a culture of customer service excellence
Provide a sound administrative service and recommendations based on customer and client needs, current information and administrative trends
Use the insights gained through business information reports to measure success and realign tactical strategy and objectives where appropriate
Understand project management area of application in order to exhibit insight and use understanding to make applicable recommendations and improvements
Define change control procedures and ensure the management of projects according to identified standards, controls and best operating practices
Design, develop, implement, and monitor area-specific improvement programmes in service of system optimisation and best practice implementation
Ensure the development and facilitation of clearly defined project plans in line with organizationally adopted project management methodology
Provide management reporting for decision making, including project appraisal, evaluation, and post-implementation analysis
Identify and document expectations and requirements, ensuring project business cases and scopes are agreed upon, documented, and approved
Manage and monitor the availability of information for project management information tracking, status reporting and accuracy purposes
Provide advanced specialist advice and support in the analysis, development, and implementation of best practices across value chain(s)
Obtain, analyze, and report on practices related to a value chain function to identify initiatives that will improve performance and compliance
Provide specialist advice to enable planning for delivery plans that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs
Identify and develop solutions for challenges in the relevant business area
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Policies and Policy Standards
Provide advanced specialist advice to prevent and reduce financial wastage in the relevant business area
What we are looking for:
Completed IT / BSc degree or any relevant field
7 years’ experience in a similar environment, of which 2 - 3 years at management level
PMP and/or PRINCE2 Practitioner certification
Must have technical/technology skills or background
Advanced Excel and PowerPoint skills
Project Management Certification
Project and Programme Management experience
Experience in Stakeholder Management
Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.
Please note that most of our positions are remote however candidates should be residing within the traveling distance as circumstance of the opportunity can change.