1 IT/Computer Technician jobs in Gauteng on Job Mail

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Gauteng

08 August 2022

Recruiter Opensource

Business Architect

Opensource Monday, 08 August 2022 1

IT/Computer - IT/Computer Technician

Gauteng

FULL TIME

Key Roles and Responsibilities:

Lead Process Modelling workshops, engage Business and Technology partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques
Responsible for analyzing present-state, developing alternative future-state approaches, and facilitating the implementation
Responsible for clearly defined responsibilities and accountabilities for key project roles
Assesses the adoption risk associated with the change effort
Integrates best practices with process design to ensure continuous business process improvement
Builds action plans and drives Applies business redesign concepts, and practices
Identifies, develops, and executes strategies and supporting tactics to engage and influence all stakeholders to make needed behavioral changes
Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters
Drives the development of business requirements to satisfy business case objectives, clients and employee impact assessments, and communications
Acts as a Client Experience Champion for the Support Services community and creates a client-centric work environment, ensuring that all decisions and actions are driven by and focused on the client

Knowledge, Skills, and Attributes:

Excellent analytical skills including statistical analysis and financial modeling
Experience in building and delivering complex service modeling
Demonstrated ability to think strategically and improve workflow processes
Detailed understanding of forecasting and presenting financial and non-financial data
Superior communication skills, including executive messaging
Strong Influencing skills and mastery of the English language
Excellent internal and external relationship management skills
Advanced in MS Office (Excel, PowerPoint, Word, )
Exposure in Power BI will be added advantage
Familiarity with SFDC, ITSM, and data warehousing
Strong project management skills with the capability to manage cross-functional teams in multiple geographies
Delivering results amidst resource constraints and ambiguity

Academic Qualifications and Certifications:

Bachelor’s or equivalent degree in Information Technology / Business Management / Finance

Required Experience:

Demonstrable experience gained in an ICT Service Provider environment who manages Business Improvement program environment in the business and operations areas
Demonstrable experience as a Service Architect and/or with a business process transformation background
Demonstrable end-to-end experience in deal engagement, which includes - deal construct, costing and/or pricing modeling, service/technical solution design, client/business value proposition presentation, and the end-to-end cycle for Opportunity/Order to Cash (O2C)
Experience in working with large volumes of data and trend discovery

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