The successful Team Member will be responsible for analysing training needs and prioritising all training in line with operational needs. The successful Team Member will design and conduct training and development programmes to improve individual and organisational performance.
To ensure that training needs are identified, and training programmes planned according to the training needs, the Team Member will:
Assess training needs through surveys, interviews with Team Members focus groups, in consultation with the Talent Development Manager and operations management.
Ensure that the identified Training Needs Analysis is sent through to the relevant reporting manager.
To ensure that all Team Members are trained effectively and accordingly, the Team Member will:
Facilitate Training Programmes and/or interventions in line with Workplace Place Skills Plan (WSP), Annual Training Plan (ATP), developmental plans, performance plans and operational requirements.
Present training interventions utilizing a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, and online tools.
Trains and mentors all Team Members who engage in coaching, mentoring or formal training.
Conduct ad hoc training related to administration and reports (daily, weekly, monthly).
Ensure that each new Team Member undergoes comprehensive induction training before commencing with their duties.
To ensure the successful delivery