Our client in the Media and Print industry is looking to hire an Operations Manager for the vacant position they have in their institute.
Duties and Responsibilities • Allocating Sales Targets and ensuring that they are achieved • Ensure staff always deliver excellent customer service • Provide sales service in store on copy center orders, passport id, etc. • Adhering to Merchandising Standards • Manage staff effectively. Inspire, motivate, and develop your staff compliment to drive sales and excellent work performance • Maintain work procedures and hold staff accountable should standards not be met • Be responsible for the day-to-day running of operations and sales. • Provide daily reporting on sales to staff and management. • Ensure that all employees have on-going training and development, including excellent product knowledge. • Complete daily report as requested by Management. • Ensuring all departments has enough stock. • Daily cash ups • Opening and locking of shop
Requirements • Matric Senior Certificate • Good Computer Skills (Excel, Email) • Effective communication at all levels in both English and Afrikaans • Have a proven record of exceeding sales targets, and at least 5 years previous management experience • All Copy Center duties which include printing, scanning, binding, laminating, gift range and photographic experience would be advantageous. • Machine operating knowledge -copiers and large format printers • The ability to establish good working relationships and work well in a team • Ability to work Retail Hours, a total of 195 hours worked per month according to a shift roster. • Valid Driver's License and own transport. • Must be able to remain calm under pressure and adapt to changing circumstances • Basic HR knowledge