Job Summary
The Account Manager is responsible for selling the business’s products and services to our existing client base. He/she is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the line manager. The Account Manager has the responsibility of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their needs, and maintain a positive relationship between both parties for future business venture opportunities.
Minimum Qualification and Experience Requirements
- Matric / Grade 12 / Equivalent
- Minimum 3 years Account Management experience
- Valid passport
- Own reliable vehicle and valid driver’s license
- Willing to travel
- Understanding of Hospitality environment or experience in Information Technology Sector (IT) beneficial
- Proficient in Microsoft product suite
Personal Attributes and Qualities
- Highly motivated, self-disciplined and target driven with proven track record in sales.
- Excellent customer service.
- Excellent knowledge of MS Office.
- Ability to create and deliver presentations tailored to the audience needs.
- Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executives and C-Level.
- Experience delivering client-focused solutions to customer needs.
- Ability to manage multiple account management needs at a time, while maintaining sharp attention to detail.
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