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Job Summary
A leading company in Economic Transformation Solutions and Skills Development programmes is looking for a Client and Administration Manager. You will be responsible for the implementation and oversight of all aspects in accordance with company objectives which include operational management and service excellence.
Requirements:
- Tertiary qualification in Business Administration or equivalent
- Project Management certificate will be an advantage
- Entrepreneurship qualification will be advantageous
- Prior education in systems/technology is an added advantage
- Experience in client liaison
- Track record in customer service and business retention entrepreneurial background, having started or managed a start-up before and set operational foundations
- Operational optimisation skills with a proven record over a minimum of three years of increasing outputs and efficiencies
- Good understanding and buy-in of the shared value concept and wanting to make a positive impact through meaningful socio-economic transformation
- Proven track record in respect of leading teams
- Proven people management skills
- Current driver's license
- Mobile phone
- Reliable vehicle
Competencies and Skills:
- Business acumen
- Client service attitude
- Excellent operational skills
- Excellent verbal and writing skills
- Excellent relationship management skills
- Proven ability to develop strong customer relationships
- Innovative thinking and ability to follow process
- Dynamic and enthusiastic application to the requirements of the Company
- A good understanding of marketing and social media
- Ability to make solid considered decisions
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