31 IT/Computer jobs in Cape Town on Job Mail

Our client a Global Tech firm is seeking an Exchange Admin / AD Admin Resource to join their team in Cape town. They offer stability, growth, competitive salary, exposure and an excellent working environment.

As an Exchange Admin, you'll be responsible for ensuring that the corporate email infrastructure is working correctly. You will work with a number of different stakeholders to ensure that the IT and business units are on track in terms of policies and procedures for email usage.

Requirements

• Develops Active Directory user, group, and computer management policies.
• Ensures the integrity of Active Directory schema, data, and objects.
• Authorizes and manages changes, deletions, and additions to Active Directory.
• Takes on the role of an administrator for other end users.
• Exchange Admin (Hybrid deployment)
• Active Directory Admin
• Understanding of Exchange Online and Hybrid deployments.
• Manage both Incidents and Requests (with advise from Team)
• Mailbox access management
• Group management
• Understanding of Hybrid Mailflow
• Understanding Message Tracking

Qualifications

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or related field required
• Must have a working knowledge and understanding of AD groups, contacts, distribution lists, mailboxes, public folders, public folder permissions, and public folder policies.
• Must be able to understand group policy settings for the exchange server environment.

Our client a Global Tech firm is seeking 2 Network Engineers to join their team in Cape town. They offer stability, growth, rates, exposure and an excellent working environment.

As a Network Engineer, you'll be responsible for planning and implementing networking solutions across the business. You will support the Cisco network team in delivering reliable connectivity for our staff as well as provide advice on network infrastructure and design.

Requirements

• Build scalable and cost-effective cisco solutions-Leverage networking design principles to mitigate risk and reduce costs.
• Work collaboratively with colleagues to achieve common goals.
• Understand technical details of networking technology, its applications, and its integration with other systems.
• Analyze the organizational environment for new technologies and processes.
• Performs analysis of current and past networks.
• Educates team members on networking technology and principles.
• Responsible for diagnosing and resolving any technical problems and producing solutions within the organization.

Qualifications

• Bachelor’s degree or Diploma in Computer Science or a related field required
• At least 5 years of working experience in the area of Networking, Internet Protocols, and/or Ethernet required.
• Minimum of five years experience in network infrastructure design and implementation.

Strategic objective: grow business, reach client satisfaction and achieve valuable ROI.
This role is responsible for managing digital and/ or online projects from concept to completion within budget and resource allocation.
Projects will include Website productions, online tools, web applications and digital campaigns.

The successful candidate will be capable of interfacing with professionals at the highest organizational levels within the client base.
Daily tasks involve planning, tracking, reviewing, managing and measuring results using the factory project management software(s).
This position reports to the operations manager.

Responsibilities:
1. Ensuring that projects are produced in a correct, cost effective and timely manner
2. Ensuring that projects are in alignment with specifications and quality requirements
3. Scope project requirements and prepare budget
4. Develop detailed project plans and monitor progress
5. Develop support documentation including risk logs and requirement specifications
6. Communicate with the team and ensure members are on board with delegated tasks
7. Seek opportunities for improvement and suggest new projects
8. Highlight potential risks or malfunctions and act proactively to resolve issues
9. Planning digital campaigns from the initial stages through to final delivery
10.Keeping KPIs and project milestones
11.Forming strong relationships with clients
12.Updating key stakeholders on project status
13.Overseeing the project’s financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes
14.Working as part of a team to win new business and develop current client relationships as part of the business pipeline

Requirements:
1. Can identify the core of client brief and provide direction to development across senior production team members
2. Working knowledge of budgets, forecasting and metrics

3. Minimum of 5 years experience in Digital Production management
4. Delivering the numbers (chasing the coin)
5. Assign & schedule project tasks
6. Prepare & monitor project schedules & budgets
7. Contribute to client proposals & quotes
8. Assess and evaluate project success
9. Proven work experience as a digital project manager
10.Hands on experience with project management software
11.Understanding of SEO and Google Analytics
12.Solid technical background with an ability to address accessibility and compatibility issues
13.Excellent organization and time management skills
14.Communication and team management skills
15.BSc in Computer Science, Digital Marketing or relevant field

We are looking to expand our specialist recruitment team in 2022 and if you are an experienced recruiter with specialist sector alignment and wanting a new challenge, please submit your application.

This position would be ideal for an experienced recruiter looking to build their own business within a framework of existing infrastructure, wanting more flexibility and autonomy, with a long-term outlook and various exit possibilities in terms of the client book you have built up over the years. Ideally you will have a strong network, solid business development skills and wanting more from your career, both in terms of remuneration options as well as fulfilment.

Who we are:

We are a specialist recruitment consultancy that provides a comprehensive and focused recruitment service for small, medium and large corporate clients, both locally and internationally.

As a specialist consultancy, we are agile, flexible, innovative and strive to ensure the best possible match for our clients. Whether recruiting for entry or executive level, on a permanent or on a contract basis, our entire culture is based on the concept of “listen, advise, deliver”. We listen to our clients and candidates, understand their key drivers and then advise them as to the best approach to ensure effective delivery.

Our consultants have a defined sector alignment, either by way of qualifications, working experience or recruitment experience, ensuring a stronger understanding of the roles, deepening their market knowledge and allowing them to develop stronger networks.

Duties and Responsibilities:

• Manage recruitment processes end to end with full candidate and client responsibility.
• Build effective relationships with clients and candidates by establishing credibility and benefiting them with your knowledge & skills.
• Working with our clients to create and structure role profiles/job descriptions for new hiring opportunities, aligned with best industry practice.
• Managing of the hiring pipeline, from launching ads to initial interview screenings, scheduling with clients, and communicating with candidates.
• Regular reporting on hiring progress and milestones.
• Evaluate, adapt and develop innovative recruitment to drive improvements and efficiencies.
• Achieving monthly, quarterly and annual revenue targets.
• Growing and promoting the group brand.

Qualifications and Experience:

• Bachelor’s degree.
• 5+ years' experience as a recruitment consultant in an agency environment.
• Track record of high personal billings or consistently achieving targets.
• Track record of building and managing relevant and successful client / candidate relationships.
• Specialism in defined sector preferred.
• Microsoft Office – Excel, Word, Outlook proficiency preferred.
• General ATS and job board integration experience.

Nice to have:

• Established network.
• Existing client base.
• Industry specialization.
• Local and international experience.
• Tertiary qualification and practical work experience in recruitment specialization.

Other skills and attributes:

• Strong networking and business development abilities.
• Excellent time management and organisational skills.
• Teamwork based attitude.
• Excellent interpersonal and communication skills.
• Ambitious.
• Assertive and persuasive.
• Deadline driven.

What's On Offer:

• An innovative and outstanding long-term opportunity.
• Flexible and remote work arrangement.
• Ongoing, best in-class technology and support.
• International career opportunities in progress.
• Relaxed, collaborative culture.

Remuneration:

• Variety of commission models suited to individual needs.
• Long term client book equity options possibility.

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.

Duties and responsibilities:

• Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA
• Understanding and ownership of customer queries and complete management the process to resolve issues escalated.
• Assist and resolve incidents according processes and procedures.
• Resolve FTTH issues through effective troubleshooting and configuration.
• Ensure excellent customer service and effective and efficient problem-solving.
• Preserve and build relationship with customers and other stakeholders on behalf of the business.
• Effectively follow up on calls including other key commitments made to clients.
• Reduce escalated incidents in line with SOPs and policy.
• Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.
• Submit reports including progress reports and analysis of information and statistics.
• Data capture customer info, escalated incidents and the processing of the ticket data

Education and Experience:

• Matric
• English language proficiency
• Minimum 1 year inbound technical support experience within a center required
• Typing speed of minimum 35 wpm

Key Competencies and Skills:

• Excellent communication skills
• Tech support
• persuasiveness
• tenacious
• negotiation skills
• stress tolerance
• effective time management

Salary and rates including allowances, incentives:

R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpi's each month. Shift allowance and travelling allowance.

Days & times of work:

The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.

Consultants who want to join our client’s (East) African adventure?! We're looking for an ambitious & adventurous ???????????????????????? ???????????????????????????????????????? (Sales)!

ABOUT OUR CLIENT

Our client is a travel scale-up specialised in responsible off the beaten track travel that is quickly getting back on its feet after the corona crisis.

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• Create & sell offbeat tailor-made trips to the Dutch market
• Dutch Mother Tongue-Working Proficiency REQUIRED
• Country focus next to Southern Africa > KEN + TZ
• Passionate about tourism / experience in the industry
• Travel consultant / sales experience big pro!
• First 6 – 12 months based in Nairobi (let's discuss)

What You'll Do

• Bringing the brief and concept to life based on the client’s needs and vision.
• Keeping budget, time and production constraints in mind.
• Preparing mock-ups and presenting to clients before deciding on a final design/concept.
• Editing proofs to client’s specifications and getting signoff/approval before finalising artwork.
• Working and collaborating with art directors, copywriters, photographers and other designers.
• Adapting and rolling out approved concepts to various media, above and below the line.
• Adhering to a client’s brand identity and guidelines.
• Communicating with internal and external stakeholders about progress of projects and any issues that may arise.
• Working with external departments to extend concept and visuals to other internal and external marketing-related material.
• Making sure artwork is correct and supplied in the right format/sizes/colour codes before being sent to press and production facilities.
• Work on multiple briefs at the same time.

What You'll Need to Succeed

• Bachelor’s degree or higher within Design
• 3 – 6 years of relevant working experience, of which at least 3 years in a client-facing position at senior level or similar / 3 – 5 years of working experience
• Excellent German & English verbal and written communication skills, good at presenting ideas and discussing solutions in large groups
• Passion for creativity, from conceptual thinking to final output including, digital advertising, illustration and motion design
• Portfolio demonstrating big, campaign-able thinking and high level of craft Passion for creativity, from design concepts to the final output
• Self-motivation to work in a remote environment with the ability to build trust Positive attitude towards figuring out and learning new things
• Customer-obsessed, detail-oriented, and enthusiastic team player
• Updated knowledge of market and design trends
• Ability to multitask with efficiency, overview, structure, and attention to details
• Strong people development skills, ability to mentor others on craft, process and leadership

Job brief

We are looking for a Tech Recruitment Manager to manage and oversee their company’s tech hiring.

General description:

The recruitment manager will work closely with their recruiters to manage sourcing, interviewing, and employment processes. To be successful in this role, you should have an HR academic background and experience screening and evaluating tech candidates. You will have a proven recruitment management background.

You should also be knowledgeable about labour legislation and Tech/IT recruitment

The ideal candidate is a team leader who can make effective decisions quickly.

Ultimately, you will manage their recruitment to ensure you hire qualified employees to meet the company’s current and future needs.

Responsibilities:

• Update current and design new recruiting procedures (e.g. job application and onboarding processes)
• Supervise the recruiting team and report on its performance
• Keep track of recruiting metrics
• Implement new sourcing methods (e.g., social recruiting and Boolean searches)
• Review recruitment software and suggest the best option for company needs
• Research and choose job advertising options
• Advise hiring managers on interviewing techniques
• Recommend ways to improve their employer brand
• Coordinate with department managers to forecast future hiring needs
• Stay up to date on labour legislation and inform recruiters and managers about changes in regulations
• Participate in job fairs and career events
• Build the company’s professional network through relationships with HR professionals, colleges, and other partners

Requirements:

• Proven work experience as a Tech Recruiting Manager
• Strong management skills
• Hands-on experience with Applicant Tracking Systems and HR databases
• Understanding out-of-the-box thinking for IT recruitment
• Ability to use social media platforms to attract candidates as well as, StackOverflow and GitHub
• Know how to put together virtual networking events, ethical hackathons etc.
• Knowledge of labour legislation
• Experience with (online, phone and in-person) interviews, candidate screening, and evaluation
• Familiarity with social media and other professional networks (like GitHub)
• Excellent verbal and written communication and team management skills
• Strong decision-making skills
• Bachelor’s in HR Management or Organizational Psychology advantageous

More about my Client’s fantastic position:

They are looking to hire a highly organised, detail-oriented Senior Executive Assistant to support their CEO. The ideal candidate should be able to successfully handle a wide range of responsibilities, including but not limited to supporting senior leadership in day-to-day operational duties, as well as general administration. The ideal candidate should thrive working in a fast-paced, scale-up environment and be excited about their mission and potential. You should have outstanding time management skills, professional communication skills (verbal, written), attention to detail, and a strong sense of security and discretion.

You are an ideal candidate if you have:

• A minimum of 10 years of previous experience as a Lawyer, or an Executive Management Assistant for a CEO or the Head of a large Technology Department.
• A law degree or bachelor's degree with a postgraduate business management qualification is Master's in Business Administration will be advantageous.
• Knowledge of different areas of the business and can ensure your work is synchronised so that the company moves forward.
• A proven track record of organising, coordination, and delegation.
• Experience leading a team (preferably Personal Assistants).
• The ability to apply strategy and invest and engage in it.
• Experience with mergers and aquisitions.
• Experience working in a technology company/department is advantageous.

Your roles and responsibilities

• Strategically managing the CEO’s office across key stakeholders
• Ensuring effective forward planning of the CEO’s day to day activities to ensure optimal time utilisation
• Preparing and reviewing documents and presentations on the CEO’s behalf
• Assisting the CEO with ever-changing strategic projects. Managing project-based tasks to ensure the CEO meets his deadlines, assisting with tracking priorities and metrics.
• Supporting the CEO in his projects, proposals, etc. through research, consultation, team management.
• Ensuring effective updating of own knowledge of systems and processes in order to develop, maintain and review administration systems to achieve maximum efficiency.
• Contributing to optimising work practices and procedures via suggestions and feedback.
• Effectively building, maintaining, and managing relationships with staff, colleagues, peers, and external business partners by liaising positively and professionally.
• Committing to working proactively to support both the team and project output.

Your skills and experience:

• Analytical skills. You can structure and process qualitative or quantitative data and draw insightful conclusions from You exhibit a probing mind and achieve penetrating insights.
• Communication. You speak and write clearly and articulately without being overly verbose or You know when and how much information to communicate. You maintain this standard in all forms of written communication.
• Digitally competent. You are aware of the most relevant or common technologies and can decide upon the most appropriate technology according to the purpose or need at hand.
• Intelligence. You learn quickly. You demonstrate the ability to quickly and proficiently understand and absorb new information.
• Proactivity. You act without being told what to You bring new ideas to the company.
• Problem-solving. You can solve problems by analysing situations and applying critical thinking to resolve problems. You can decide on courses of action and implement the solutions developed to overcome problems and constraints.
• Teamwork. You reach out to peers and cooperate with supervisors to establish an overall collaborative working relationship.
• Work ethic. You possess a strong willingness to work hard and sometimes long hours to get the job You have a track record of working hard.
• Flexibility/ adaptability. You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
• ATTENTION TO DETAIL

FUNCTION

Our client is looking for an enthusiastic and business-oriented person who is willing to coordinate and to administer the applications for Fairtrade Certification of companies in assigned countries in Africa and provide administrative support to the team. Internal and external customer service is a priority for this applicant. Attention to detail, willingness to learn and work in a team are essential assets in this position. The person will be part of a dynamic and multi-cultural team which is responsible for the certification of Fairtrade customers in Africa.

CORE RESPONSIBILITIES

• Manage all new applications for certification from French-speaking producers and traders in Africa
• Support the certification staff in data management and communication tasks and other tasks as needed
• Maintain the company’s database for the regions and produce the necessary reports out of the database
• Manage the practicalities of the office
• Communicate with customers and answer queries on the work of the company
• Liaise with other applications and certification staff in the global company

TASKS

• Prepare and send application packages and invoices to applicants
• Accept and process all new applications
• Communicate with applicants and staff to facilitate a smooth applications process
• Capture data on applicants and other clients in the company’s database
• Update data in the database and produce reports out of the database
• Assist with invoicing and follow-up on payments
• General communication with third parties
• Assist Analysts and the Regional Manager to keep Certification documents and filing systems including auditor information in order
• Manage distribution and filing of physical documents
• Manage relevant databases, ensure information is up to date and complete
• Support the Certification team by updating information in the databases, according to relevant work instructions
• Continuously improve procedures, formats and tools
• Assist with office management and liaison with service providers
• Manage the practicalities of the office
• Assist the Analysts and the Regional Manager in liaison with subcontracted auditors
• Other relevant tasks as requested by line manager

REQUIRED QUALIFICATIONS

• Post-Matric Qualification or at least three years’ work experience in office management; administration; communications; secretarial services; data management; (or the equivalent)
• Fluent in English and French oral and written
• Permission to work in South Africa
• Excellent interpersonal and organizational skills with the ability to prioritize work and assist more than one colleague
• A pro-active, hard-working and reliable individual and work style
• Excellent communication skills, flexible, experience in dealing with different cultures
• Strong dedication towards customer service
• Strong command in the use of MS Office Products and willingness to learn new systems
• Familiar with Fairtrade and the aims of the movement

Advantageous

• Prior experience in a similar environment
• Knowledge in accounting and billing

Primary Role

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.

Role Reporting

Team Leader

PLEASE NOTE THAT THIS ROLE IS ON 12 MONTH FIXED TERM CONTRACT BASIS ONLY

Must speak the following to be considered: Xitsonga, Sepedi, Tshivenda, Sesotho, Setswana, Siswati

Key responsibilities may include but are not limited to:

• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes
• Manage zero financial risk in terms of agent errors and/or authorisations (zero errors)

Experience

· Minimum of 1 - 2 years inbound call centre experience

· Customer service experience

· Administration experience

· Experience in healthcare, insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable (advantageous)

Education and Applicable Systems

· Grade 12

· Formal Call Centre Qualifications (advantageous)

· Proficient in MS Office Suite applications

Salary: R8,000.00 per month

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.

Duties and responsibilities:

• Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA
• Understanding and ownership of customer queries and complete management the process to resolve issues escalated.
• Assist and resolve incidents according processes and procedures.
• Resolve FTTH issues through effective troubleshooting and configuration.
• Ensure excellent customer service and effective and efficient problem-solving.
• Preserve and build relationship with customers and other stakeholders on behalf of the business.
• Effectively follow up on calls including other key commitments made to clients.
• Reduce escalated incidents in line with SOPs and policy.
• Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.
• Submit reports including progress reports and analysis of information and statistics.
• Data capture customer info, escalated incidents and the processing of the ticket data

Education and Experience:

• Matric
• English language proficiency
• Minimum 1 year inbound technical support experience within a center required
• Typing speed of minimum 35 wpm

Key Competencies and Skills:

• Excellent communication skills
• Tech support
• persuasiveness
• tenacious
• negotiation skills
• stress tolerance
• effective time management

Salary and rates including allowances, incentives:

R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpi's each month. Shift allowance and travelling allowance.

Days & times of work:

The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.

Duties and responsibilities:

• Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA
• Understanding and ownership of customer queries and complete management the process to resolve issues escalated.
• Assist and resolve incidents according processes and procedures.
• Resolve FTTH issues through effective troubleshooting and configuration.
• Ensure excellent customer service and effective and efficient problem-solving.
• Preserve and build relationship with customers and other stakeholders on behalf of the business.
• Effectively follow up on calls including other key commitments made to clients.
• Reduce escalated incidents in line with SOPs and policy.
• Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.
• Submit reports including progress reports and analysis of information and statistics.
• Data capture customer info, escalated incidents and the processing of the ticket data

Education and Experience:

• Matric
• English language proficiency
• Minimum 1 year inbound technical support experience within a center required
• Typing speed of minimum 35 wpm

Key Competencies and Skills:

• Excellent communication skills
• Tech support
• persuasiveness
• tenacious
• negotiation skills
• stress tolerance
• effective time management

Salary and rates including allowances, incentives:

R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpi's each month. Shift allowance and travelling allowance.

Days & times of work:

The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.

Core Outputs

• Develop and support commercial grade web applications and solutions
• Work on ways to automate and improve development and release processes
• Optimise and improve existing systems and services
• Identify technical problems and develop software updates and fixes for them
• Provide root cause analysis for production errors
• Building and setting up new development tools and infrastructure
• Supportive and collaborative management abilities in a team environment, as well as proven client-facing management skills
• Be part of a team that focuses on the following:
  • new client requirements
  • concepts
  • innovation requests
  • automation
  • scritpting

Essential Requirements

• Recognised IT Certificate/Diploma in Software Development
• 2 - 3 years Development Experience
  • NodeJS
  • Javascript
  • HTML/CSS
  • PHP
  • VueJS/React/Angular Experience
  • SQL/MySQL
• 1 - 2 years Linux Server / Windows Server Experience / Networking
  • Networking (Network +)
  • Hardware (A+)
• 1 - 2 years Virtualisation Experience (VMware)
• 1 - 2 years technical experience in an IT Infrastructure Management environment

An established and growing medium-sized audit and accounting firm is seeking to employ an Audit Senior. This is an ideal opportunity for an experienced and ambitious professional to join a practice with excellent growth potential situated in the Northern Suburbs of Cape Town.

The ideal candidate will have completed SAICA articles and be motivated to remain in assurance. AGA(SA) or CA(SA) eligible or registered candidates will have an advantage, though ambitious and talented individuals still en route to this designation will also be considered.

Managing (including billing) a client portfolio consisting of various entity types providing audits, independent reviews, compilations, accounting, and tax-related services.

This firm of Chartered Accountants (SA) and Registered Auditors offer a variety of services with the aim of continuously looking for cost-effective, value-added solutions to their clients’ business needs.

Duties and Responsibilities:

• Produce client reports (AFS, Minutes, Certificates, Management letters, etc.).
• Propose and finalise audit opinions.
• Audit assignment budget planning and management.
• Monitoring and evaluation of performance in relation to budget.
• Conduct audit fieldwork, full audit file reviews and related reports to ensure the relevant files are ready for sign-off.
• Perform tax return reviews.
• Manage resourcing and plotting of staff members on audit engagements.
• Work allocations as required by individual audit assignments.
• Ensure audit planning documentation is completed.
• Approve time-sheets.
• Perform billings and manage WIP.
• Performance management of junior staff members including, continuously providing feedback.
• Provide technical assistance to junior staff members (where required).
• Maintain excellent client relationships.

Qualifications and Experience:

• AGA(SA), CA(SA) is not required but a distinct advantage.
• Completed SAICA articles.
• 3+ years audit experience.
• Experience with CaseWare, Pastel, Sage One.

Our client, a well-established supply chain equipment company in the Northern Suburbs, is seeking to employ an IT Systems Engineer.

Desired Experience and Qualification:

• Microsoft Certifications - MCSE and Azure related.
• 5+ years' IT experience.

Skills:

• Analytical and problem-solving skills.
• Strong technical skills.
• The ability to work well under pressure.
• Ability to make quick and effective decisions.
• Attention to detail.
• Teamwork.
• Organization and time management.
• Interpersonal and communication skills.

Technical (essential):

• Thorough advanced Windows server configuration and troubleshooting knowledge.
• Experienced in troubleshooting using monitoring.
• Good configuration and troubleshooting knowledge of backup solutions.
• Excellent virtualization knowledge and experience.
• Good working knowledge of network topologies, routing, and NAT.
• Solid understanding of MS Exchange and Office365.
• Knowledge and working experience with firewalls and endpoint security solutions.
• Knowledge and working experience with Azure cloud platform technologies.
• Administration and troubleshooting on Linux platforms.
• Experience in troubleshooting infrastructure supporting third party applications.
• Knowledge and working experience using PowerShell.

Technical (beneficial):

• Knowledge and working experience VOIP / Asterisk.
• Knowledge and working experience with PFsense, Cisco Meraki.
• Knowledge and working experience with IPSec, OpenVPN and other VPN Technologies.
• Good working experience in a SQL environment.
• Knowledge and working experience with the JIRA Stack.
• Knowledge and working experience with Ubiquiti Products.
• Knowledge and working experience with RFID and Barcode Systems.
• Knowledge and working experience with Soti and Scalefusion MDM.
• Knowledge and working experience with Pastel Evolution and Sage People.

Duties and Responsibilities:

Job Purpose:

The IT Systems Engineer will participate in managing the company’s infrastructure, production environment as well as supporting the users of these environments.

To ensure optimal performance and cost effectiveness of all IT production systems and services.

IT Infrastructure:

• Ensure maximum up-time.
• Ensure accurate and early response.
• Ensure approved configuration are in place.
• Provide operational support.
• Supply system management information.
• Network and Server maintenance - Plan and perform network maintenance operations.
• Provide hardware and software support - According to best practice.
• Ensure conformance to quality standards.
• Plan, implement, co-ordinate, maintain and rationalize network software and hardware as well as changes.
• Liaise with service organizations.
• Reduce operational cost.

IT security management:

• Participate in emergency, recovery, and contingency planning and execution.
• Ensure that backups, run successfully, and adhere to backup policy.
• Ensure virus infection on IT site is minimized.
• Prevent the use of unlicensed software.
• Assist with user training / awareness.

Maintain records and statistics:

• Monitor availability of IT equipment and related equipment.
• Keep record and statistics with regard to operational information, network infrastructure, user location, network hardware, software, data media, data, violations, etc.

Administer IT site infrastructure:

• Develop and maintain IT site plans.
• Ensure that the quality of hardware installations complies with standards.
• Initiate plans to improve the quality of hardware installations where there are problems.
• Identify hardware and software upgrade requirements.
• Provide management and status reports.
• Pro-active identification of potential IT problem areas.
• Ensure availability of computer and computer related equipment are within defined parameters.
• Ensure that new system requirements can be adhered to.
• Provide information necessary for capacity planning and analysis.
• Assist in planning deployment of software and users on servers and workstations.

Administer help desk / problem handling system:

• Provide customer support and administer helpdesk.
• Provide End User Windows desktop support.
• Provide support for company managed Android devices.
• After-hours support, standby on rotating basis.

Provide feedback and reports:

• Provide regular feedback / reports to Management with regard to problem solving, customer needs, network planning, environmental problems and resources.

Configuration management:

• Submit configuration amendment reports.
• Manage the warranties of all hardware and software distributed.
• Control licenses.

Area: Northern suburbs, Cape Town.

Salary offered: R25 000 – R35 000 per month.

Starting date: As soon as possible

Please apply online if you meet the above-mentioned requirements.

Please assume that your application was unsuccessful If you have not been contacted within 4 weeks from the date of this advertisement.

We have an opportunity for an IT Systems Engineer to join our team in Kraaifontein on a full time basis.

REQUIREMENTS

• Microsoft certifications -MCSE and Azure Related
• 5+ years' IT experience
• Analytical and problem solving skills
• Strong technical skills
• The ability to work well under pressure
• Ability to make quick and effective decisions
• Attention to detail
• Team work
• Organisation and time management
• Interpersonal and communication skills
• Thorough advanced Windows server configuration and troubleshooting knowledge
• Experienced in troubleshooting using monitoring
• Good configuration and troubleshooting knowledge of backup solutions
• Excellent virtualisation knowledge and experience
• Good working knowledge of network topologies, routing and NAT
• Solid understanding of MS Exchange and Office365
• Knowledge and working experience with firewalls and endpoint security solutions
• Knowledge and working experience with Azure cloud platform technologies
• Administration and troubleshooting on Linux platforms
• Experience in troubleshooting infrastructure supporting third party applications
• Knowledge and working experience using PowerShell
• Knowledge and working experience VOIP/Asterisk
• Knowledge and working experience with PFsense, Cisco Meraki
• Knowledge and working experience with IPSec, OpenVPN and other VPN Technologies
• Knowledge and working experience with Soti and Scalefusion MDM
• Knowledge and working experience with Pastel Evolution and Sage People

Job Description

• Ensure maximum up-time
• Ensure accurate and early response
• Ensure approved configuration are in place
• Provide operational support
• Supply system management information
• Network and Server maintenance - Plan and perform network maintenance operations
• Provide hardware and software support - According to best practice
• Ensure conformance to quality standards
• Plan, implement, co-ordinate, maintain and rationalize network software and hardware as well as changes
• Liaise with service organisations
• Reduce operational cost
• Participate in emergency, recovery, and contingency planning and execution
• Ensure that backups, run successfully, and adhere to backup policy
• Ensure virus infection on IT site is minimised
• Prevent the use of unlicensed software
• Assist with user training/awareness
• Monitor availability of IT equipment and related equipment
• Keep record and statistics with regard to operational information, network infrastructure, user location, network hardware, software, data media, data, violations, etc.
• Develop and maintain IT site plans
• Ensure that the quality of hardware installations complies with standards
• Initiate plans to improve the quality of hardware installations where there are problems
• Identify hardware and software upgrade requirements
• Provide management and status reports
• Pro-active identification of potential IT problem areas
• Ensure availability of computer and computer related equipment are within defined parameters
• Ensure that new system requirements can be adhered to
• Provide information necessary for capacity planning and analysis
• Assist in planning deployment of software and users on servers and work stations
• Administer help desk/problem handling system
• Provide feedback and reports
• Submit configuration amendment reports
• Manage the warranties of all hardware and software distributed
• Control licences

About our client

Our client is the UK’s most awarded VoIP provider for small and growing businesses.
As the challenger, they are all about changing the current industry practices, because it’s NOT okay to lock small businesses into 36-month contracts, charge them hidden costs and ugly cancellation fees, raise their in-contract prices, etc.
They want to give small businesses a better digital communication product with support than what is traditionally only available to big companies. That’s what inspires them.

Our client is looking for an outstanding Outbound Sales Manager to join the UK’s fastest growing and most awarded VoIP provider. Our client provides Fibre and VoIP services to UK small businesses at affordable pricing with unrivalled support.

The ideal candidate is a natural leader who can energise and motivate sales team leaders to perform at the highest levels. Candidate will report directly to Head of Sales based in the same Cape Town office (Claremont).

Skills & Requirements:

• 2+ years sales management experience with track record of achieving high targets

• Proven ability to lead and energise sales teams and create positive buzz daily

• Outbound telesales experience targeting UK market

• Strong verbal and written communication skills

• Excellent presentation skills, as well as the ability to motivate, teach and inspire

• Ability to use CRM, Dialer and sales automation software to manage efficiently

Responsibilities

• Work closely with Head of Sales to help start up and grow cold calling telesales team to 30+ telesales agents.

• Put in place structure with proper metrics monitored daily to manage team effectively and continually improve team performances.

• Work with Sales Academy to ensure right candidates are recruited and trained for outbound telesales with feedback to improve recruitment.

• Continually review and optimise all sales processes including recruitment, training, onboarding, coaching and mentoring.

• Ensure full compliance of policies and procedures and work with HR to conduct disciplinaries.