Our client in the long term insurance industry is looking for a Underwriter to underwrite life policies in order to manage risk for the company.
1. Perform underwriting on individual life policies • Perform underwriting of policy applications and amendments according to policies and procedures by phoning clients and obtaining all medical information e.g. evaluate information provided (medical, occupational) and make a decision as to what terms will/can be offered to the applicant by making use of the QUIRC and AIMS systems. • Override QUIRC decision if and when necessary. • Provide underwriting decision to client telephonically (decline, loaded, excluded). • Liaise with re-insurers, medical practitioners and other external parties on underwriting matters. • Comply with legislation and ASISA protocols (TCF). • Placements of ASISA listings (serious medical conditions on central register). • Liaise with clients (i.e. policy holders, branch and sales staff) (TCF) to obtain all medical information by means of questions generated by the QUIRC underwriting system.
2. Perform new business administration on individual life policies: • Place request for pathology nurse services to draw blood, Write and send "HIV+ letters" to doctors • Write and send reasons for loadings and/or declined cases to doctors • Ensure that correct correspondence, SMSs are sent to branch, intermediary, sales manager and client.
3. Assist with complaints resolution and compliance (TCF) • Monitor the timeously resolution of complaints in accordance with the complaints resolutions policy
Requirements: • Matric • RE 1 and RE 5 • 60 or 120 credits on NQF level 5 (Depending on the date of appointment in the industry) • Underwriting certificate • 1 Year Experience in long term insurance underwriting • Medical background (advantage) • 1 year administrative experience