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Job Summary
My client builds technology that supports real‑world operational environments where data accuracy genuinely matters. This role acts as the first line of support across the platform, giving you deep exposure to how operational systems, data flows, and automation really work.
As a Data Controller, you’ll work closely with the Operations Team Lead and Operations Analyst, handling first‑line support queries, managing data exceptions, and helping identify processes that should be automated. You won’t just capture issues, you’ll help trace root causes and feed meaningful insights back to analysts and developers.
This role is designed as a launchpad. It builds the foundation for future growth into data analytics, operations analysis, or account management.
What you’ll be working on:
Managing and resolving first‑line support queries via a ticketing system
Logging, prioritizing, and escalating operational and data issues
Order loading, pack planning, yield estimations, and reconciliations
Investigating missing, incomplete, or illogical datasets
Identifying repetitive tasks and opportunities for automation
Understanding how business processes translate into data flows
Supporting data accuracy across front‑end and back‑end processes (ETL exposure)
Communicating clear problem statements to analysts and developers
Contributing feedback that improves platform stability and usability
This is not a passive data‑entry role. It’s for someone who asks why, not just what.
Skills & Experience:
Minimum 1–2 years’ experience in an operational, logistics, data, or analytical environment (beneficial, not essential)
Strong numerical, analytical, and problem‑solving ability
Advanced computer literacy, especially Excel
High attention to detail and data accuracy
Ability to work under pressure in a fast‑moving environment
Strong written and verbal communication skills (English required)
Comfortable collaborating across teams (operations, data, product)
Curious mindset with an interest in systems, automation, and technology
Qualification:
Degree preferred in Informatics, Industrial Engineering, Computer Science, Mathematics, Engineering, Business Administration, BCom, or Agricultural Economics
Driver’s license (some travel required)
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