Job Summary
We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance — no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term insurance needs are always met.
Key Responsibilities:
- Build and grow relationships with clients to fully understand and anticipate their needs
- Proactively communicate and provide daily feedback to customers
- Answer client queries regarding our products and services
- Update systems and databases with all client information
- Create and maintain accurate client files
- Take ownership of policy renewals and retention
- Deliver solutions and resolve any client issues relating to their insurance policies
- Always provide exceptional, friendly, and professional service
What We’re Looking For:
- Completed university degree (BCom preferred)
- Excellent academic record
- Fluent in both Afrikaans and English
- Outstanding verbal and written communication skills
- Positive, proactive, and professional attitude
- Strong administration and interpersonal skills
- Passion for delivering top-notch client service
- No previous experience necessary — we provide full training!
What We Offer:
- Competitive and negotiable salary
- Supportive environment with on-the-job training
- Career growth opportunities within a reputable insurance company
- A positive and team-oriented workplace
How to Apply:
Please submit:
- Your updated CV
- Matric and university transcripts
- A recent head and shoulders photograph
Please Note:
- You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng, before starting.
- Bachelor's degree (preferred)
- Fluency in Afrikaans and English is essential.
We look forward to receiving your application!
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