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Seeking an experienced individual to join an international CCTV client on a 3-month contract towards Bramley, within their call centre to offer remote technical support to customers.
Candidate should be able to answer the following questions in order to be considered for the role:
How do you install and setup an IP camera?
What type of surveillance products / models have you installed?
After the installation of the IP camera, how do you test to see it the camera is operational?
Serving as the main contact for customer support, can you elaborate on your ability to manage on all levels of support as there is no room for further escalation?
How would you go about installing security surveillance software on your clients’ mobile application?
Can you guide me through the steps that you would take to retrieve a certain event footage on behalf of the client?
Attend to clients over the phone, form part of the Africa call centre
Install, configure and troubleshoot on client products remotely - IP cameras
Add IP units to link to control room
Setting up remote viewing
Act as only point of contact for client when resolving product issues
Assist client with software updates and connecting their product with mobile application
Respond to client emails in a timeous manner regarding issues with their products or software updates
Must have Matric, 2- 5 years' working experience, doing remote support for clients
Knowledge of IPV address 4 and 6, subnetting, port forwarding, mapping, routing
Must be a SA resident
Excellent English communication
Excellent customer service and telephone etiquette skills, worked in customer care centre / call centre will be beneficial
High levels of energy
Computer literate
Clear criminal record
DEPARTMENT/LOCATION: East London, Nelspruit, Polokwane, South Africa
RESPONSIBILITIES:
Region Channel Development and Management
Business Opportunities’ Management
Product Introduction
Marketing
MINIMUN REQUIREMENTS:
Looking for Tactical response officer. (Woodmead)
Must be PSIRA registered
Must have firearm competency.
Matric
Driver’s licence
If interested send all documents and updated CV to
URGENT! Armed Protection Officers, Johannesburg
Requirements:
Min 3years experience
Driver's license & own transport
Police Firearm Competency
PSIRA
Send CV & certificates to chantell@prrrecruitment.co.za
Behavioural Detection Officer
Our client a corporate private investigating company is looking for a Behavioural Detection Officer
Job Purpose
To provide a 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services that support the operations of our client's, client. To ensure that all matters are addressed in a prompt, efficient, and professional manner
Main Duties and Responsibilities
Attributes, Competency and Skills
Education and Experience
Please Note
If you do not receive any feedback from us within (2) weeks please regard your application as unsuccessful
TACTICAL RESPONSE OFFICER
Our client a security giant is looking for a tactical response officer to provide visible patrolling on sites, immediate armed reaction and escorting, incident management, close protection and operational support for critical services that support the operations of our client and to ensure that all matters are addressed in a prompt, efficient, and professional manner. The candidate must be willing to travel and be away from home for long periods of time
MAIN DUTIES AND RESPONSIBILITIES
ATTRIBUTES AND SKILLS
EDUCATION AND EXPERIENCE
PLEASE NOTE
If you do not receive any feedback from us within (2) weeks, please regard your application as unsuccessful
Our client is looking for a Pricing and Commercial Manager
Key Duties and Responsibilities:
• Responsibility for all pricing, product profitability, and related commercial management functions across the
business.
• Play an active role in the development of pricing-related strategies, policies, business rules, and governance
structures.
• Support the review and period updating of governance & decision structures e.g., pricing committee, delegation of
authority, etc.
• Develop and present monthly product pricing and profitability reports with relevant insights & commentary for
executive review.
• Provide pricing & profitability-related advice, support, and guidance to various divisional executives for strategic
projects & business activities.
• Participate and contribute to pricing-related decision-making processes as a member of the pricing committee.
• Contribute toward general business management and oversight as a member of OPCO.
• Develop, monitor, and maintain pricing models for business and consumer products and services in line with pricing
strategy and finance guidelines.
• Collaborate with key stakeholders across the business (product, finance, sales & marketing) to develop appropriate
channel pricing and positioning strategies.
• Develop and maintain analytical and operational tools such as deal profitability or sales commission calculators to
enable front-line pricing management, business decision-making, and related operational activities.
• Provide input and help develop pricing and other financial models for business cases and other strategic activities.
• Conduct market research and industry benchmarking for input into business reporting and related activities.
• Collaborate with marketing to ensure pricing and commercial related customer and market communication is
accurate and up to date.
• Partner with sales to develop customer presentations and proposals, providing pricing and commercial input as
required.
• Work closely with billing team to support annual business price review activities with analysis and impact
assessment.
• Assist with monitoring and reporting on financial aspects of pricing, including ad hoc analysis & gathering of business
performance insights.
• Contribute and provide input and support to annual budgeting and periodic forecasting activities.
• Provide regular operational updates as input into ad hoc EXCO and OPCO reporting deliverables.
• Establish relationships with and provide ad hoc support to Sales and Marketing, Business Intelligence, Finance, and
other functional areas.
• Maintain up to date pricing and commercial records in line with internal document management policies
Experience, qualifications, and competency requirements:
• B. Com Degree in Accounting, Finance, or equivalent qualification.
• Postgraduate qualification in a related field.
• MBA or similar qualification (advantageous).
• 5 years of finance, commercial, accounting, or pricing-related experience.
• 2 years of managerial experience.
• Industry experience (advantageous).
• Experience working in a cross-functional team.
• Excellent communication skills.
• Ability to work independently with minimal supervision.
• Creative and innovative thinking and problem-solving skills.
We are looking for a Technological minded, energetic and people orientated individual to join our CCTV client as a Channel Sales Specialist.
Promoting a Global Smart Home security brand to consumers
Enlighten smart home stores, wholesalers and retailers of the product benefits
Stock monitoring
Promotions
Customer growth
Visit customers
Relationship management
Drive customer satisfaction
Responsible for product visibility
Conduct customer needs analysis
Keep abreast of market trends
Draft sales plans
Calculate margins
Negotiations
Non - negotiables:
Matric
No less than 2 years' experience within a Channels Sales - consumer electronics, smart home. home security, IT equipment
Strategic mindset
Success driven
Interpersonal
Numerical
Negotiator
Sales driven
Multi-tasker
Ability to cope very well with pressure
PPT, Excel, MS Outlook tools
Success Track record
Energetic
Outspoken
Bubbly
Clear criminal record
Contactable references
Must have own reliable vehicle and a valid drivers' license
Our client is looking for a Software Engineer to join their team. The role will have varied tasks and responsibilities, so incumbent needs to be adaptable with a can do attitude, organised and deadline driven.
Tasks include:
Qualifications and Experience:
Incumbent will work remotely, but needs to be based in Johannesburg.
Maintenance Technician
Our client a corporate private investigating company is looking for a Maintenance Technician
Job Purpose:
Responsible for performing customer support activities involving on-site installation, repairing and maintenance of complex security equipment and systems
Main Duties and Responsibilities:
Attributes, Competency and Skills:
Qualifications and Experience:
Please Note:
If you do not receive any feedback from us within (2) weeks please regard your application as unsuccessful
24 hour Armed Response and Guarding specialist
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