AUDIT MANAGER

LRC Recruitment Friday, 24 June 2022 58

Finance/Accounting - Auditing

Pretoria

FULL TIME

Job Specification

Job Summary

AUDIT MANAGER Introduction Our Client, a Reputable Audit and Accounting firm based in Pretoria, with a client portfolio consisting of a wide variety of clients from various sectors which include individuals, trusts, closed corporations, private companies and non-profit organizations, are currently looking for an Audit Manager with at least 1 year (minimum)post article experience. The ideal candidate is neat, organized and well disciplined, must be able to work independently and under pressure. Key Responsibilities - Ability to perform the full audit function independently. - Delivery of quality work through maintaining audit and accounting standards. - Scheduling and leading meetings with the client, partner and the teams allocated to the manager. - Determining the timing of performing preliminary and year end procedures to ensure that resources are effectively utilized. - Allocation of work to staff, coaching and leading of staff to ensure that work performed are of a high standard and performed efficiently on a proactive basis. - Meeting client expectations. - Ensuring budgets are made. - Continuous communication with the client and client relations. - Writing reports to client management. - Reviewing of work - ensuring that work performed by team members comply with firm policies and standards and that risks have been addressed appropriately, monitoring and evaluation of the team's progress and providing the necessary training. - Evaluating and rating of staff members individual performances on assignments (SAICA Assessment process). - Caseware: Good knowledge and experience Develop and update Caseware Templates, technical assistance on Caseware. - Address technical issues on audit / accounting - Assist the Audit Partner with administrative tasks and quotations. - Annual spreadsheets for fees and targets and target adjustment with overtime. - Accreditation - SAICA and IRBA fee submissions and booking of CPD hours. - Develop and update internal manuals and guides. Required Skills and Qualification- - Minimum BCom Accounting Degree - Post article experience. - Work knowledge of IFRS, IFRS for SMEs, International Auditing Standards and Ethical Requirements. - Strong technical knowledge. - Valid Driver's License - Fluent in both English and Afrikaans Remuneration Salaries are market related and will be discussed in detail with short listed candidates during the interview. Please send your updated CV with supporting documents to: Liesl@Lrec.co.za

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Internal Sales Consultant

Ultimate Stationery Thursday, 23 June 2022 27

Sales/Marketing - Office Automation

Pretoria West

FULL TIME

R15 000,00 - R25 000,00 (PER MONTH)
Negotiable

Job Specification
Reference Number SAL001

Job Summary

Internal Sales Consultant Requirements – Internal Sales The successful Candidate should possess over the following skills and knowledge. • Must be Currently Working in the Industry, or less than a year absent from the industry. • Min 2 Years Uninterrupted sales in the Stationery Industry • Broad knowledge of Stationery stock codes and descriptions • Fully Bilingual • Well Organized • Customer focussed • Target Driven • Professional • Knowledge of IQ / Pastel and Microsoft Office will be a plus • Manage and grow Existing Customer Base • Build Strong Customer Relationships • Own Car and License • Sober habits We look forward to welcoming the successful candidate in our team. www.ultimate-stationery.co.za for info about our Company.

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Sales Representative

Industrial Sales Gauteng Thursday, 23 June 2022 19

Sales/Marketing - Field Sales

Johannesburg

FULL TIME

Job Specification

Job Summary

Distributor of tools and allied products requires a representative to call on re-sellers in Vaal Triangle and West Rand . The applicant must have experience in this field and own car. Package includes basic based on experience, car and petrol allowance and commission. Mail CV to accounts@issm.co.za

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Cost Consultant - URGENT

Talent In Action Thursday, 23 June 2022 53

Legal - Other Legal

Pretoria

FULL TIME

R30 000,00 - R40 000,00 (PER MONTH)
Market Related

Job Specification
Company

Job Summary

• A Candidate, who is an admitted attorney, will be advantageous to applying for the position, but not essential should the applicant still have good experience in drafting of bills of costs, opposing of bills of costs and knowledge of legal costs (case law, precedent & authorities on legal costs). • Candidate should have a minimum of three – five years’ experience in the field of legal costs pertaining to drafting & opposition of bills of costs in respect of Magistrate’s Court, High Court, and RAF matters (experience in arbitrations and labour court matters are an added advantage). • Candidate must be able to draft & oppose bills of costs promptly and not take excessively long to do so. • Candidate must have a stable/reputable employment history. • To effectively fulfil general office admin functions, computer literate, ability to invoice/to accounts as well as be able to assist in relative administrative tasks. • To speak and write both English and Afrikaans proficiently. • To compile professional e-mails and communications with clients and other professionals. Personality profile: • Candidate must be able to function independently. • Think on their feet. • Problem solving. • Energetic. • Non-smoker and be in good health. • Good interpersonal and communication skills. Other: • Gross salary: 30-40K – depending on experience. • Candidate must have a neat and professional corporate appearance • Age group: 35 and above (Male or female) • Working hours: 08:00 – 16:30 but available after hours in case of emergency. • BCEA applicable. • Candidate must have a valid driver’s license and own transport. • Pretoria East area. Additional: • Candidate must be able to produce three bills he/she opposed as well as three bills he/she as drafted for assessment purposes at the interview. If you think you have what it takes, please send your CV to louide@talentinaction.co.za using "COST CONSULTANT" as reference.

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Tyre & Fitment Sales - BestDrive Silverlakes

Rauties Tyres Monday, 20 June 2022 38

Automotive - Automotive Sales

Pretoria East

FULL TIME

R10 000,00 - R21 000,00 (PER MONTH)
Basic + Commission

Job Specification

Job Summary

We are looking for a sales person to sell Tyres, Brakes, Shocks, Suspension, Batteries and related services and products. To qualify, the candidate must have a minimum of Grade 12, a valid driver's license and own transport. We are looking for a person with at least 2 years experience in tyre and fitment sales with some background and interest in mechanical vehicle repairs. We would also be interested in a qualified mechanic with a trade certificate and 2 or more years of experience that would like to open new career opportunities ins sales and management. Full training will be provided to such a candidate. We also invite persons with a proven track record of vehicle parts sales to apply for this exciting position in retail and vehicle workshop sales. We offer a base salary and sales target related incentive (monthly).Salary and commission structure depends on experience and a proven track record of success. Base salary will range between R 10,000 to R 15,000 per month and the target based incentive between R 0 and R 6,000 per month. We are situated in Hazeldean Square, c/o Graham and Silverlakes road, Silverlakes, Pretoria. We are a winning team with a 7 year track record of success and growth. Email applications only. Please email to manager@bestdrivesilverlakes.co.za

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Finance Manager: Africa Export and Zambia

RecruitCo Saturday, 25 June 2022 4

Finance/Accounting - Finance/Accounting Management

Gauteng

FULL TIME

Job Specification
Company
Reference Number RFQ000008/RS

Job Summary

Requirements:

CA (SA)
Relevant tertiary degree
Relevant post graduate management qualification will be desirable
Ability to work under pressure
A valid and unendorsed code 08 driver’s license
At least 5 years general financial management experience
At least 3 years auditing experience (articles completed)
At least 5 years middle management experience and able to demonstrate managerial ability
Sound theoretical and practical knowledge of the legislation applicable to the field of financial management with emphasis on the Income Tax Act, Companies Act and IFRS.
High proficiency in using MS Excel, MS Word, MS PowerPoint and Lotus Notes
Previous experience in working in a multi-national company / international company desirable

KPAs:

Lead, direct and control the financial management and reporting of the Company's South African legal entities
Prepare and submit annual financial statements
Preparation and submission of reporting packages
Preparation of various general ledger reconciliations and resolution of reconciling items
Internal Control Coordinator for the Company
Account receivables management
Accuracy of reporting and financial statements
Analysis of data in order to make day-to-day job-related decisions and to prioritise work in line with operational requirements
Manage, lead, and coach the local and Zambia Finance Teams
Management and protection of assets and integrity of financial data
Clear and concise communication with external stakeholders, e.g. auditors, authorities, etc.

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

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NNICU Registered Nurse

RecruitCo Saturday, 25 June 2022 1

Medical - Other Medical

Gauteng

FULL TIME

Job Specification
Company
Reference Number RFQ000012/RS

Job Summary

Requirements:

Relevant Degree or Diploma in Nursing
ICU Trained qualification
Nursing experience in ICU (1-2 years)
Strong customer orientation, team player, very energetic and well organised
Current registration with SANC
Relevant experience and technical skill to meet the critical outputs
Strong Interpersonal skills required
Understanding of the private healthcare industry, its challenges and role players would be an advantage
Computer proficiency

Critical Outputs

To provide quality patient care by

Providing quality basic and specialized nursing care
Continual communication with the patient and family with regards to the patients condition
Administering of medication in accordance to ethical, legal framework
Review and comply with internal policies and protocols
Ensuring quality management systems and initiatives are conducted according to the unit specification
Advocate the patient by motivating acuity to the case management and notify the doctor of any limitations

Provide effective people management by

Interacting and communicating with a multi-disciplinary team
Provide training and development to ensure personal and professional growth
Ensure the ICU team works according to the scope of practice in order to ensure the correct skills mix is utilized

Provide effective cost management by

Managing all stock used according to unit specific policies and protocols
Control and manage staff hours leave in accordance with the company policy

Provide effective Infection Control and SHEQ by

Maintaining a safe and holistic patient environment in order to enforce infection control
Promoting a safe and healthy working environment by completing SHEQ alerts and incident reports to the SHEQ Coordinator

Ensuring effective relationships with internal/external stakeholders by

Conducting in-service orientation on doctor specific preferences
Execute doctors requests and prescriptions after patient rounds
Assisting in multi-disciplinary team members with the execution of their duties

Ensuring the effective functioning of equipment and instrumentation

Check equipment and instrumentation are in working condition on a daily basis and report any defaults to Unit Manager and Clinical Engineer
Educate and supervise staff and doctors on the correct utilisation of specialised equipment and instrumentation

Ensuring effective record keeping by

Ensuring records and accurately completed and stored in accordance with legal and ethical requirements

For more information please forward your CV as soon as possible to vaughand@recruitco.co.za">vaughand@recruitco.co.za

Should you not receive feedback within 14 days please take it your application has not been successful.

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Receptionist

Fouche & Co Recruitment Saturday, 25 June 2022 18

Sales/Marketing - Client Services/Sales Support

Gauteng

FULL TIME

R6 000,00 - R6 500,00 (PER MONTH)

Job Specification
Company
Reference Number DBN000010/CF

Job Summary

We are looking for energetic, professional well spoken and driven individuals who want to be apart of the cooperate culture. This environment will offer growth and opportunities if the candidate is willing and eager.
You will be required to welcome clients, answer calls, set up meeting rooms and assist with adhoc admin.
Must have:
Matric
Tertiary Education advantageous
English and Afrikaans speaking preferable
Computer Literate – Word, Excel, PowerPoint
Excellent communication skills

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Administrator

Fouche & Co Recruitment Saturday, 25 June 2022 9

Sales/Marketing - Client Services/Sales Support

Gauteng

FULL TIME

R6 000,00 - R6 500,00 (PER MONTH)

Job Specification
Company
Reference Number DBN000011/CF

Job Summary

We are looking for energetic, professional well spoken and driven individuals who want to be a part of the cooperate culture. This environment will offer growth and opportunities if the candidate is willing and eager.
You will be required to assist with claim administration, upload details on the internal system, communicate with departments and external parties with regards to the smooth and timeous completion of case applications. There must be strict adherence to processes and legislations surrounding the applications and would require a very detailed focused individual.
Must have:
Matric
Tertiary Education advantageous
English and Afrikaans speaking preferable
Computer Literate – Word, Excel, PowerPoint
Excellent communication skills

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Registered Nurse Surgical (ICU) Qualified

RecruitCo Saturday, 25 June 2022 1

Medical - Other Medical

Gauteng

FULL TIME

Job Specification
Company
Reference Number RFQ000011/RS

Job Summary

Requirements:

Relevant Degree or Diploma in Nursing
Relevant qualification in Surgical ICU
Strong customer orientation, team player, very energetic and well organised
Must be able to work under pressure in a continuously changing environment
Strong Interpersonal skills required
Current registration with SANC
Must be willing to fulfill a role in the unit according to the flexi-hours system and call system

Critical Outputs

To provide quality patient care by

Providing quality basic and specialized nursing care
Continual communication with the patient and family with regards to the patient’s condition
Administering of medication in accordance with ethical, legal framework
Review and comply with internal policies and protocols
Ensuring quality management systems and initiatives are conducted according to the unit specification
Advocate the patient by motivating acuity to the case management and notify the doctor of any limitations

Provide effective people management by

Interacting and communicating with a multi-disciplinary team
Provide training and development to ensure personal and professional growth
Ensure the ICU team works according to the scope of practice in order to ensure the correct skills mix is utilised

Provide effective cost management by

Managing all stock used according to unit specific policies and protocols
Control and manage staff hours leave in accordance with the company policy
Provide effective Infection Control and SHEQ by
Maintaining a safe and holistic patient environment in order to enforce infection control
Promoting a safe and healthy working environment by completing SHEQ alerts and incident reports to the SHEQ Coordinator

Ensuring effective relationships with internal/external stakeholders by

Conducting in-service orientation on doctor specific preferences
Execute doctor’s requests and prescriptions after patient rounds
Assisting in multi-disciplinary team members with the execution of their duties

Ensuring the effective functioning of equipment and instrumentation

Check equipment and instrumentation are in working condition on a daily basis and report any defaults to Unit Manager and Clinical Engineer
Educate and supervise staff and doctors on the correct utilisation of specialised equipment and instrumentation

Ensuring effective record keeping by

Ensuring records and accurately completed and stored in accordance with legal and ethical requirements

For more information please forward your CV as soon as possible to vaughand@recruitco.co.za">vaughand@recruitco.co.za

Should you not receive feedback within 14 days please take it your application has not been successful.

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Developer .Net C#

Human Capital Solution Saturday, 25 June 2022 4

IT/Computer - IT/Computer Technician

Gauteng

CONTRACT

R400,00 - R450,00 (PER HOUR)
Approx Monthly Salary: R69 320,00 - R77 985,00

Job Specification
Company
Reference Number JHB000173/GN

Job Summary

Support

Preview Job

Developer C#.NET

Contract Intermediate position
Sandton, Gauteng
R400 - R450 ph

Leon Stevens
Ref 2467915

About the Position

Duration : 12 Months renewal contract
Banking client
All checks must be clear

Essential Experience

Deep experience of the Azure Platform and .NET framework and related technologies: C#, .Net Web API Rest API.
Must have advanced experience in Object-oriented programming, data structures, software design patterns,
Experience in Agile / Kanban.
Experience with APIM, App Services, Function Apps
Azure Authentication & Authorization
Release Management and CI/CD pipeline deployment (ADO, ARM & Bicep)
PowerShell & Azure CLI

Advantageous Experience

Experience with using Open API specifications for designing and consuming APIs
Experience with integration and cloud design patterns.

Desired Skills

Azure
C#
.Net
Agile
C#.Net Development

Authentication
APIM
Powershell
.NET

Active (expires in 34 days)

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Senior Projects Specialist

Dynamic Human Capital Development Saturday, 25 June 2022 1

Building/Construction/Mining - Mining

Gauteng

CONTRACT

R110 000,00 - R115 000,00 (PER MONTH)

Job Specification
Company
Reference Number PTA000017/RN

Job Summary

Job Intent

PURPOSE:

To deliver expert technical knowledge in project execution and to contribute effectively to optimisation of the project lifecycle through adoption of agile project management practices to achieve business strategic objectives.

MAJOR CHALLENGES:

Ensure written reports are produced and delivered to client in accordance with Group standards
Ensure Group governance requirements are adhered to in developing agile methods of work.
Implementation of agile methods across the project lifecycle that will enable sustainable practices.

Qualifications:

BEng Industrial Engineering (Essential)

BEng (Hons) Industrial Engineering (Recommended)

Lean Six Sigma Green Belt (Recommended)

Management Development Programme (Recommended)

Experience:

6-8 years experience in the Mining processes; Business Improvement or Business Excellence. Relevant experience in lean and agile project delivery philosophies of which at least 3 years Project Management experience.

Additional Requirements eg. Accreditation, Registration & Memberships etc.

Engineering Council of SA - Essential

Key criteria:

Only South African Citizens
Excellent presentation collating skills - consultant level, presentations for boards and Exco
Research and summarise information
Memo drafting and writing of technical papers
Excellent English
Highly skilled in Word and Excel
Business acumen is an added advantage

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Senior Support Data Analyst

Crystal Wallis Saturday, 25 June 2022 45

IT/Computer - IT/Computer Technician

Gauteng

CONTRACT

R950,00 - R954,00 (PER HOUR)
Approx Monthly Salary: R164 635,00 - R165 328,20

Job Specification
Company
Reference Number PTA000031/CW

Job Summary

Requirements:
5 to 7 years data analysis experience
preferably in a Support Developer.
Advanced experience in minimum JAVA 1.4 development and newer;
Advanced experience in minimum C# 4.5 and above, XAML development and newer;
Advanced knowledge of Oracle and MS SQL databases;
Advanced knowledge of Oracle Apex 4
and above;
Experience in hosting platforms JEE, OC4J, web-logic frameworks and Microsoft IIS;
Experience in messaging APIs and data structures (CSV, XML, XSD and XSLT);
Advanced experience in supporting legacy
applications and environments;
Planning and prioritization of operation
incidents and requests and required
reporting;
Professionalism in management of internal and external clients in stressful scenarios;
Experience with the IBM integration
technology stack.
Please send your cv to crystalw@agilebridge.co.za
0711945443

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Vmware Engineer

Crystal Wallis Saturday, 25 June 2022 35

IT/Computer - IT/Computer Technician

Gauteng

FULL TIME

R30 000,00 - R35 000,00 (PER MONTH)

Job Specification
Company
Reference Number PTA000033/VW

Job Summary

VMware Engineer Requirements:

Degree/Diploma in computer science, information technology or similar.
VMWare Certified Professional (VCP) preferred or equivalent experience.
A minimum of 2-3 years’ experience as a VMware engineer.
Proficiency in VMware associated platform e.g. vCenter (As well as vCenter in Linked mode), vNets
Extensive knowledge of the fundamentals of VMware ESX and related technologies.
Knowledge and understanding of hyper-converged/vSan storage technologies
Great organizational, time management, and problem-solving skills.
Availability to resolve environment problems outside of business hours.

VMware Engineer Responsibilities:

Maintaining and monitoring multiple virtualized environments. (VMWare)
Virtualizing Windows & Linux servers and connecting them to local networks and clouds.
Capacity planning making sure the VMs are spread correctly to ensure perfect HA between hosts when needed.
Installing operating systems and service packs, as well as security patches and bug fixes. (Windows Server, Linux and ESXi)
Troubleshooting and resolving VMware environment issues as well as working with 3rd Party support to resolve any Hyper-converged infrastructure and software issues.
Providing technical support on server hardware when needed. E.g. Replace server drives.

Assist with help from 3rd party vendor with firmware/OS/hypervisor upgrades to the environment.

If you have what it takes, please contact or e-mail me at crystalw@agilebridge.co.za
0711945443

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Cloud Engineer

Crystal Wallis Saturday, 25 June 2022 33

IT/Computer - IT/Computer Technician

Gauteng

FULL TIME

R30 000,00 - R35 000,00 (PER MONTH)

Job Specification
Company
Reference Number PTA000035/VW

Job Summary

Cloud Engineer Requirements:

Degree/Diploma in computer science, information technology or similar.
At least 2-3 years of experience in the field of cloud computing.
Azure fundamentals and Admin certifications required.
AWS & GCP experience will be beneficial.

Cloud Engineer Responsibilities:

Collaborating with network and development teams to evaluate and identify optimal cloud solutions.
Designing, developing, and deploying modular cloud-based systems.
Developing and maintaining cloud solutions.
Ensuring efficient functioning of data storage and processing functions in accordance with security policies and best practices in cloud security.
Identifying, Monitoring, analysing, and resolving infrastructure issues.
Understand and maintaining cloud costs.

Should you want to apply, please email me at Crystalw@agilebridge.co.za
0711945443

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IT Recruitment consultant - Team Lead - Contracting

Crystal Wallis Saturday, 25 June 2022 55

Professions - Human Resource

Gauteng

FULL TIME

Job Specification
Company
Reference Number PTA000001/CW

Job Summary

Contracting Recruitment Consultant
Area: Pretoria Hazelwood (Hybrid option available)
Salary: Basic + Commission/ Incentives

Education and experience:

Minimum 2 years’ experience in placing IT candidates in the contracting sector.
Software/ IT industry/ Recruitment industry will be beneficial.
Relevant degree or Diploma
APSO accredited

Job responsibilities:

Responsible for 360 recruitment life cycle – (From sourcing to after service care)
Mange the ATS system and tracking of candidate and client processes with each project.
Fee negotiations
Hunt for new business and maintain established clients.
Delivery of qualified candidates within a short turn-around time using the latest technologies.
Time sheet management
Regular On - site visits to clients
Building relationships with contractors.
Ensure contract continuity with clients and candidates
Manage and perform “People insights”
Identify talent pool for IT contract workers – Mainly Software Engineers
Assist in Defining the personal brand, through candidate / hiring manager experiences and online presence, being always a Brand Ambassador to strengthen the employer brand at every opportunity
Conducting job profiling and development of job descriptions.
Submitting all candidate information (resume, employment application, references, communications, and backup documentation) to the account management assistants for on-boarding.
Analyze customer orders, set delivery priorities, and make schedule adjustments to meet delivery goals

Please send your cv to crystalw@agilebridge.co.za

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Forklift technician

Tech Circuit Staffing Solutions Saturday, 25 June 2022 1

Professions - Interior/Industrial Design

Gauteng

FULL TIME

R16 500,00 - R18 500,00 (PER MONTH)

Job Specification
Company
Reference Number JHB000025/CL

Job Summary

Forklift company in JHB (eastern suburbs) urgently looking for a forklift technician
Qualified/diesel/gas/electric/petrol
On/off site
Available immediately
Minimum of 5 years experience within the forklift industry

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Senior BI Developer

Crystal Wallis Saturday, 25 June 2022 10

IT/Computer - IT/Computer Technician

Gauteng

FULL TIME

R60 000,00 - R70 000,00 (PER MONTH)

Job Specification
Company
Reference Number PTA000039/RS

Job Summary

Duties and responsibilities:

Reporting database maintenance, Power BI dashboards
Database design, master data, Power BI dashboard
Report design & maintenance (Power BI)
Identified report requirements, documented data sources, maintained ETL, Qlik Sense reports, assist in migration of data to AWS
POC project for Reserve Bank: set up sample master data, created database and pipeline in Azure
Review of data warehouse, tabular models and Power BI reports
Data analysis and modelling (SSAS), Data warehouse design and implementation, Data migration (SSIS), Data quality assessment for future master data project, Reporting (Power BI)
Data analysis and modelling (SSAS), Reporting (Power BI)
Report creation (SSRS, Power BI), Consolidation/improvement of existing reports
Data analysis, Exception reporting, Management dashboards (Power BI)
Database analysis and redesign, Data migration for new database (SSIS, MySQL, AzureData migration from MySQL to Azure SQL database (SSIS), Reporting (Power BI)

Please email me at crystalw@agilebridge.co.za

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Omni Channel Solution Architect

Crystal Wallis Saturday, 25 June 2022 31

IT/Computer - IT/Computer Technician

Gauteng

FULL TIME

Job Specification
Company
Reference Number PTA000037/CW

Job Summary

Education:

A bachelor's degree in business management, administration, or a related field is required for this job. Previous years of work experience in a business development managing capacity can be helpful. Business and leadership certifications are a plus. Or Bachelor of Science.

Duties & Responsibilities:

Omnichannel contact center, CRM and Dialler solution skill specialization.
Understanding, consulting, mapping, and scoping of customers business processes and workflows.
Assessment, engagement and scoping of API integrations with 3rd party products.
Social media, SMS, WhatsApp, Web-Chat, Email and Voice configuration and implementation.
Basic debugging of LAN/WAN network, VoIP and Web Services.
Identify the client's sales, marketing and customer service requirements through discovery meetings
Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customisations for any custom code or data migration requirements using various reporting tools and applications
CRM implementations through all project phases including discovery, definition, build, test and deploy.
Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.
Scoping of new features, feature enhancements and custom requirements with submission, delivery tracking and testing.
Conduct end-user training and create and maintain knowledge transfer documentation
Develop and continue to refine CRM implementation standards and tools
Present tailored demonstrations of the technology solution.
Support other areas of the business when contact strategy testing is required
Record, own and escalate where required issues impacting real time performance
Support in the development and deployment of new campaigns and strategies across multiple contact channels including specification of requirements, design and build, testing and release.
Accountable for the day-to-day maintenance and intra-day execution of multiple customer engagement strategies including to Dialler, IVR, SMS and Email
Maximize agent productivity on inbound and outbound by proactively managing outbound campaigns, outbound dialler agents and CMS agent activity
SMS management, creation, changes and testing
Amend planned intraday schedules to deliver optimum collections by making real time decisions based on monetary and schedule forecasts reacting to business needs across all platforms.
Maintenance of Dialler lists, jobs, campaigns and phone strategies
CMS housekeeping including new agent administration, agent groups and skill allocation
Conduct analysis on effectiveness of campaigns to optimise and increase contact rates and collections
Prepare and circulate intraday reporting for wider stakeholders highlighting any on the day performance risks and mitigating actions
New dialler agent administration and ensuring agent is on relevant reporting
Support other areas of the business when contact strategy testing is required
Record, own and escalate where required issues impacting real time performance

Business Process Mapping

Provide and identify opportunities for optimisation
Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and maintenance of appropriate business process and enterprise-wide requirements, to support the wider change agenda.

Change Management

Collaborate with technical experts and business units to determine the best possible reporting mechanisms.
Be a liaison between Product Development, Technology, and internal business units including Customer, Go To Market, Sales, Operations.
Counsel and advise users on system capabilities and processes.
Manage and coordinate all change activities within project.

Self – Management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
Demonstrate consistent application of internal procedures.
Plan and prioritise, demonstrating abilities to manage competing demands.
Demonstrate abilities to anticipate and manage change.
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs.

BEHAVIORAL COMPETENCIES

Manages Complexity Optimizes Work Processes
Ensures Accountability
Action Oriented
Business Insight
Collaborates Balances Stakeholders
Drives Engagement
Customer Focus

Position Requirements:

Strong Contact / Call Center industry and product knowledge
Strong CRM industry and product knowledge
Strong Knowledge of social media platforms (Facebook, WhatsApp, Instagram, LinkedIn, Twitter, O365, Google Suite)
Understanding of VoIP technologies (SIP, WebRTC)
Understanding of API technologies (RESTFul, SOAP)
Strong analytical understanding of data and reporting.
Strong skill with spreadsheet technologies (Excel, Google sheets)
Understanding of B.I. Tools (Google Data Studio, Power BI)
2+ years of experience in project management, system design, or information systems
2+ years (or 3+ projects) implementing CRM/ERP/ Helpdesk applications such as Microsoft CRM, Salesforce, Zendesk, Freshdesk, ServiceNow etc.
Familiarity with relational and non-relational database concepts
Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors
Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed

Excel, SQL, Data Analytics

Previous experience of working with communication platform such as diallers (essential)
Previous experience of using Excel and the ability to perform detail analysis (essential)
Previous experience of working within strategic planning (desirable)
Previous experience of using SQL (desirable)
Experience of delivering work under pressure
Able to prioritise multiple tasks
Be confident in challenging current processes and making sometimes difficult decisions
Ability to communicate in a professional and effective manner at all levels in the business.
Demonstrate a high attention to detail
Good written, verbal skills
Self-motivated team player
Computer literate, MS Word, Excel, PowerPoint, preferable accompanied certifications
Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
Computer literate, MS Word, Excel, PowerPoint, preferable accompanied certifications
Strong familiarity with CRM applications, and solid working knowledge of current Telecom’s technologies, Contact Centre Software and Unified Communications Software
Achieve revenue goals, understand that targets need to be met monthly
Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
Identify and develop new and existing referral sources to develop successful referring relationships.
Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
Demonstrated experience in personnel management.
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change.
Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Ability to bring project to successful completion through political sensitivity.
Strong written and oral communication skills.
Strong interpersonal skills.
Adept at conducting research into project-related issues and products.
Must be able to learn, understand, and apply new technologies.
Customer service skills an asset and excellent telephone manner
Ability to effectively prioritize and execute tasks in high-pressure environments
Be able to handle a very varied work environment
Be able to handle very highly pressurised environment
Must be self-motivated and self-managed

Work Conditions
Overtime may be required in meet project deadlines.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and
other devices and objects.
Physically able to participate in training sessions, presentations, and meetings.

Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

If you think you have what it takes and would like to apply please make contact: crystalw@agilebridge.co.za

Crystal Wallis

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Business development manager

Crystal Wallis Saturday, 25 June 2022 43

IT/Computer - IT/Computer Technician

Gauteng

FULL TIME

Job Specification
Company
Reference Number PTA000038/CW

Job Summary

Qualification:
Bachelor’s degree in Marketing, project management etc.
4+ years of relevant work experience in the Telecoms/ Call centre industry.
Experience:

Telecommunications experience a must and Call centre will be advantageous.
Strong communication skills across all modes (oral, written) and excellent interpersonal skills across hierarchy (from senior management to junior team members) is essential.
Must have considerable sales experience, be an organized and strong negotiator, and be aware of and responsive to economic trends, government policies and commercial fluctuations

Key Role Deliverable

Solution selling is one of the key aspects of this role.
Will be responsible for identifying new markets and attracting new clients. Will be researching new business opportunities, identifying likely sales points, developing strategic plans and sales strategies, and undertaking presentations to and negotiating with prospective customers.
Pricing and Support Responsibility
Develop Market Strategy for Specific Network Services
Support sales across region with product questions, including presenting to customers when required.
Training Periodic training to sales channels on product updates, pricing etc.
Business case approvals and interface with Finance & Product for specific customer cases.
Effective Go to Market plans specific to the Region
Works to expand company's product reach and profit revenues

Personal Attributes

Solid and accountable person
Strong technical ability to sell the product and focus on solution selling.
Effective team member
Take responsibility for the success and failure of the sales team.

Please forward your cv to me if you think you are the right person for this great opportunity!
crystalw@agilebridge.co.za

Crystal Wallis

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