Job Summary
Requirements
? Diploma / Certificate Credit Management
? 3-5 years experience in Retail Trade / FMCG
? Proficiency in MS Office suite
Responsibilities
? Allocate all payments onto accounts
? Maintain Journals and the reconciliation of accounts
? Resolve all account queries
? Execute Credit Control up to handover
? Follow up on unpaid invoices and provide necessary documentation to clients
? Release sales orders according to credit vetting rules
? Compile debtor correspondence in accordance with legislation and standard procedures (Letters of
payment, etc.)
? Allocate cash payments to accounts
? Allocate credit notes to queries/Invoices
? Pass discounts on Trade Partner accounts
? Process letters to clients on rejected queries
? Issue and file statements and documents
? Maintain Master File detail per Debtor (Debtor Profile)
? Release orders on hold within the credit facilities granted
? Administer credit sales transactions
? Compile reconciliation statements
? Participate in Audits
? Reporting and forecasting
Customer Relations:
? Render the right service first time
? Maintain and improve relationships with customers
? Attend to customer enquiries proactively and conduct customer visits as required
? Communicate telephonically with relevant stakeholders in the recovery of debt
? Resolve client requests and queries
Competencies Required
? Adaptability
? Interpersonal Skills
? Building and Maintaining Relationships
? Communication
? Financial Acumen
? Initiative
? Integrity
? Good Administration Skills
? Quality Orientation
? Results Orientation
? Systematic Problem Solving & Decision Making
? Be able to work independently and with a team
? Work Standard
? Be able to work in overtime or put in extra hours
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