Job Summary
We are seeking a highly analytical and driven Collections Strategy Analyst to support the optimisation of collections performance through data-driven insights, strategy execution, and continuous improvement initiatives. This role will play a key part in analysing portfolio performance, identifying opportunities, and supporting the implementation of effective collections strategies across operational channels.
Key Responsibilities
- Analyse collections and portfolio data to identify trends, risks, and performance opportunities.
- Support the development, testing, and optimisation of collections strategies and campaigns.
- Monitor key collections KPIs including RPC, PTP, conversion, and yield performance.
- Develop dashboards, reports, and performance insights to support decision-making.
- Conduct deep-dive analysis to identify root causes and recommend actionable improvements.
- Collaborate with Data Science, Collections Operations, Digital, and other stakeholders to improve strategy effectiveness.
- Support customer segmentation and targeting strategies through behavioural and payment pattern analysis.
Requirements
- Bachelor’s degree in Finance, Economics, Statistics, Business Administration, or related field.
- 2–5 years’ experience in data analysis, collections, credit risk, or financial services.
- Strong SQL skills (essential) and advanced Excel proficiency.
- Experience with Power BI or reporting tools will be advantageous.
- Strong analytical, problem-solving, and communication skills.
- Ability to translate complex data into practical business insights and recommendations.
Location
- Work From Home (WFH)
If you are passionate about analytics, strategy optimisation, and driving business performance through data, we would love to hear from you, apply @ staceyk@profilepersonnel.co.za
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