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Practice Manager / Accounting Operations Manager
Conductio Consulting (Pty) Ltd Monday, 14 September 2026Job Summary
The Role
Our client is looking for a highly capable, hands-on Practice Manager / Accounting Operations Manager to take responsibility for the day-to-day management and continued development of a growing accounting practice.
This is a senior operational role for someone who can take ownership, manage people and clients, solve problems independently and build the systems and structures needed to support growth.
The successful candidate will initially manage a team of approximately five employees, with the team expected to grow over time.
The core objective of the role is to take increasing responsibility for the operational running of the practice, allowing the business owner to focus more heavily on strategy, growth and business development.
Key Responsibilities
Take ownership of the day-to-day running of the accounting practice
Manage, lead and develop an existing team of approximately five employees
Recruit and build additional teams or departments as the business grows
Allocate work and manage team capacity and workflow
Ensure deadlines, client commitments and internal targets are consistently achieved
Implement and improve processes, workflows, controls and accountability
Train and develop employees to improve technical capability and performance
Monitor team and individual performance against agreed targets
Work directly with clients and take ownership of client queries and concerns
Deal confidently with escalated client matters and operational issues
Ensure work is accurate, complete and delivered on time
Identify bottlenecks and implement practical solutions
Improve systems and processes to make the practice more efficient and scalable
Take increasing responsibility for operational matters currently managed by the business owner
Support accounting, tax, payroll, company secretarial and related practice requirements where needed
Maintain appropriate quality, compliance and professional standards
Build a culture of ownership, accountability and delivery
Systems & Technology
Strong exposure to accounting practice technology is important.
Experience with several of the following systems will be highly advantageous:
GreatSoft
Draftworx
Xero
Karbon
Dext
SimplePay
Sage Accounting / Sage One
SARS eFiling
CIPC
Candidates do not need experience with every platform but must be highly comfortable working with accounting technology and learning new systems quickly.
Minimum Requirements
Qualified CA(SA) or SAIPA Professional Accountant
Completed articles
Approximately 5–10 years' post-articles experience
Strong accounting practice or professional services experience
Proven experience managing and developing staff
Experience managing multiple clients, priorities and deadlines
Strong client-facing experience
Experience training, mentoring and developing employees
Strong understanding of accounting, taxation and compliance processes
Excellent organisational and operational management ability
Comfortable working remotely while maintaining high levels of accountability and performance
Ideal Candidate Profile
The successful candidate must combine strong technical accounting knowledge with leadership, operational ability and commercial judgement.
We are looking for someone who is:
Stable and dependable
Highly accountable
Practical and solutions-driven
Comfortable making decisions
Calm under pressure
Confident and appropriately assertive
Highly organised
Commercially minded
Comfortable managing different personalities
Willing to address poor performance directly
Confident dealing with clients
Able to resolve problems without constant supervision
Able to create structure where it does not yet exist
This is an outcomes-driven environment. Performance will be measured against agreed deliverables, deadlines and targets.
What Success Looks Like
The successful person will progressively:
Take significant operational pressure off the business owner
Build a strong, capable and accountable team
Ensure client work moves through the practice efficiently
Improve delivery against deadlines and targets
Create clear and scalable systems and processes
Develop employees so that responsibility can be delegated effectively
Reduce the need for owner involvement in daily operational matters
Build the operational infrastructure required for continued growth
Remuneration
R80,000 – R110,000 per month, depending on experience and qualifications.
A 13th cheque / performance-related component may form part of the remuneration structure and will be linked to agreed performance targets.
Conductio Consulting (Pty) Ltd
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