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Job Summary
Lead and continuously improve billing operational processes
Analyse data and reports to monitor performance and identify risks or gaps
Reconcile and synchronise data across multiple operational systems
Maintain accurate financial records and ensure timely month‑end billing close
Identify system issues and represent the team in IT and project forums
Ensure strong, fit‑for‑purpose controls across all billing processes
Act as a key liaison with internal and external stakeholders
Plan and execute monthly billing strategies to improve collections
Set departmental priorities and ensure effective resource planning
Resolve operational issues and implement mitigation plans
Serve as a subject matter expert on project‑related initiatives
Skills & Experience:
Own and lead end‑to‑end billing operations with a strong focus on accuracy, controls, and efficiency
Drive billing strategy and collections performance across debit orders, digital payments, and DebiCheck
Act as the billing and operations subject‑matter expert for systems, projects, and process design
Leverage strong analytical skills and data insights to identify risks, gaps, and improvement opportunities
Manage complex reconciliations and ensure timely, accurate month‑end billing close
Design, implement, and improve processes with robust risk management and governance
Partner effectively with IT, Finance, Audit, and project teams to resolve system and operational issues
Communicate confidently across all levels, including presenting insights and results to executives
Demonstrate strong leadership, motivating and developing teams in a high‑performance environment
Take initiative as a self‑driven, forward‑thinking leader who drives innovation and change
Manage multiple projects and priorities simultaneously with a deadline‑driven mindset
Apply broad business understanding across Finance, IT, Audit, and Payments to deliver business impact
Qualification:
Degree in business, operations management, or a related field
For more information connect with us on www.communicate.co.za and Register your CV to create a profile and to view all our Financial recruitment vacancies.
Let us assist you with your career. For further Finance jobs, Accountant jobs, Financial Manager vacancies and Management Accountant vacancies.
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database and we will connect with you with any other suitable roles or positions.
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