Job Summary
Main Purpose of the Job
The Product Compliance Manager is responsible for establishing, implementing and maintaining the organisation's product compliance, technical risk, product reliability, field safety and technical training frameworks. The role ensures that products comply with applicable legislation, regulations, standards, certifications and client requirements throughout the product lifecycle. The incumbent manages technical risk, RMA and reliability investigations, field service safety, product certification and recertification, Technical Trainers and the development and control of technical training material.
Education, experience and competencies
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Bachelor's degree in Engineering, Risk Management, Safety Management, Compliance or a related technical field.
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Minimum 5 years' relevant experience in product compliance, technical risk, engineering compliance or product reliability.
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At least 3 years' experience managing technical or multidisciplinary teams.
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Experience in mining, industrial or other safety-critical environments.
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Strong knowledge of MHSA, OHSA, Section 21, Regulation 8.10, ISO 45001, SANS and applicable certification requirements.
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Experience with FMEA, WRAC, risk assessments, ICAM/root-cause analysis, RMA and reliability processes.
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Strong technical report writing, data analysis and document-control skills.
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Advanced MS Office proficiency, particularly Excel, Word and PowerPoint.
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Training/facilitation, OHS, Quality, Risk Management or ISO 45001 qualifications will be advantageous.
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Medically fit and willing to travel regularly to branches, customer sites and mines.