As part of South Africa's most qualified SOLIDWORKS Desktop and 3DEXPERIENCE technical team, you are encouraged to develop your CAD capabilities.
Responsibilities
Commitment to Personal Development
Can identify areas that requires personal development through self-reflection and requesting feedback from other team members.
You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of SOLIDWORKS Desktop and 3DEXPERIENCE.
Collaboration, Reporting and Team Player
Actively participates in teamwork while adding to the body of knowledge and knowledge transfer.
Provide high quality support to Partners and Clients using SOLIDWORKS Design solutions including SOLIDWORKS Desktop and 3DEXPERIENCE portfolio offerings.
Understands and demonstrates clients’ needs as well as their deliverables and requirements. If applicable document these for reference for other team members.
Deliver Best answers to Client requests.
Gains the trust and commitment from the client by demonstrating a clear understanding of the client’s business, processes, and requirements.
Support our Sales team with your technical expertise
Capitalize on Knowledge (Knowledge articles / FAQ’s / White papers / Dos & Don’ts / Best practices / Webinars)
Provide best in class communication internally & externally in a proactive manner
Requirements
Mechanical Engineering, computer science, or related discipline.
Experience with 3D CAD software such as SOLIDWORKS Desktop CAD or 3DEXPERIENCE SOLIDWORKS roles.
Result Orientated:
Using expertise and knowledge to solve complicated problems and with the guidance of a senior team member solve complex problems.
Clearly understand goals and objectives for assigned projects, as well as the respective roles and deliver them within the committed time frame.
Accepting responsibility and accountability for the goals and objectives. Identifies and communicates issues that have not been assigned to senior team members.
Commits to a time frame and delivers within that commitment. Do not over-promise and under-deliver.
Clearly identify urgency while managing and communicating the urgency or potential risks/delays to team members and external resources.
Strong and Effective communication and "soft skills".