Looking for an experienced Senior Inbound Tour Consultant/Destination Specialist based in Windhoek, Namibia.
At least 5 years’ experience as an Inbound Tour Consultant
Destination knowledge of Southern and East Africa
Tourplan an advantage
Duties would include:
Secure business and effectively cost products.
Build up and maintain agent / supplier relationships.
Quote and design successful, creative itineraries and proposals for all market related to all groups and FITs.
Negotiate with suppliers for better rates, cancellation policies and FOC’s.
Successfully run groups / FIT bookings.
Handling the 24hour emergency phone.
Call clients upon arrival in country and check on their wellbeing throughout.
Resolve any client issues whilst in country.
Reconcile supplier invoices for processing.
Participate in supplier training and workshops
Demonstrate good communication skills and customer care.