Sales, Marketing & Reservations Manager
Legend Hospitlality Group
Tuesday, 07 September 2021
Tourism/Hospitality - Tourism/Hospitality Management
R15 000,00 - R18 000,00 (PER MONTH)
Roles & Responsibilities:
Primarily responsible for managing the reservations and marketing divisions of the group. Overseeing reservation processes along with the team. Managing and implementing administrative and operational systems and processes.
Responsible for updates on the reservations system and working with suppliers to ensure optimal functionality of the software.
Involved in the sales process from quoting, to invoicing and reconciliations.
Be able to assist with booking enquiries, telephonically and via email. Also be able to make a reservation.
Provide all of the group affiliate companies with support marketing services. This includes companies from other various industries like construction, FMCG, Education etc.
Marketing communications which includes Newsletters (planning, creation & execution), Social Media Printed Marketing (negotiation with publishers).
Work closely with suppliers within the hospitality industry.
Managing customer relations and online reviews through CRM system, TripAdvisor and our direct customer service line.
Manage Media Trade Exchange agreements for marketing coverage received.
Managing the team by delegating tasks, reviewing performance and discipline.
Responsible for all marketing related administration as well as the implementation of administrative processes to ensure optimal business operations.