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Job Summary
Location: Stellenbosch, Western CapeRequirements:
- Matric
- Must be fluent in both English and Afrikaans
- 2 - 3 years previous restaurant management experience or similar role in the hospitality industry at a 5-star establishment
- Must be comfortable in dealing with very distinguished clientele
- Must have good knowledge of food and beverages, including dietaries, bar, and wine varietals
- Wine certificate courses.
Responsibilities:
- Engaging with the guests in the restaurant by being present, keeping an eye on service and constant interaction with guests, and responding to their needs
- Training and quality control of the Restaurant staff & managing staff performance
- Communicating relevant information to the team, Restaurant Manager, and guests
- Coordinate communication between front of the house and back of the house staff
- Planning rosters and managing the stock flow
- Implementing new and fresh service ideas, train, manage, and implement storytelling service journey from food to table.
- Ensuring service standards are upheld and monitored.
- Doing daily cash-ups and notifying any other departments/suppliers of relevant information
- Forward planning of department, assist Junior Managers & Restaurant Manager on days off where duties need to be carried forward.
- Monitor compliance with safety and hygiene regulations
- General administrative duties, including record keeping, ordering of staff uniforms, processing emails, responding to guests, meeting with suppliers
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