Optimizing digital marketing outreach for the properties through SEO, pay-per-click (PPC) and search engine marketing (SEM) and social media marketing (SMM), Social Media integration.
Working with revenue management
Developing and managing analytics platforms and measurement standards, analyze results and recommend actions.
Enabling the properties to be competitive in the internet marketplace
User/customer experiences including information architectures, UI design and aesthetics, content, behavior-based navigation, branding and marketing, performance and functionality
Managing of external agencies
Developing CRM platform
Developing reports on specific marketing and PR initiatives
Develop properties databases
The above duties are just a few tasks that the eCommerce Manager will be responsible for.
Work with contractors and subcontractors to design a timeline regarding when it is best to paint an area or structure to avoid problems while building.
Collaborate with several other painters on large jobs, using all ideas to create the best possible solution for the job.
Complete smaller projects and touch-ups to ensure that paint matches and blends with the rest of the area.
Meet with clients, building owners and managers to discuss finish and color options as well as any other design details important to the job.
Use safety equipment and ventilators to ensure that everyone on the job is safe at all times.
Practice self-motivation and motivating others, as there may not always be a supervisor on hand to direct you.
Job Qualifications Required:
High school diploma or equivalent
Apprenticeship experience in a painting program
Valid driver’s license
Preferred:
Stamina that allows you to stand for long periods of time
Waiter or Waitress job description: Job duties and responsibilities Waiter or Waitress job description should contain the following duties and responsibilities:
Provide excellent customer services
Always strive towards best customer satisfaction
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/regulations and all customer service guidelines
Waiter or Waitress job description: Job requirements and qualifications Waiter or Waitress job description should contain the following requirements and qualifications:
X years of experience as a waiter or waitress
Experience with developing a constructive working and interpersonal relationships with colleagues and customers
X years of experience with a cash register and any ordering information system
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Active listening
Good physical condition
Customer-centric
High school diploma; food safety training will be considered a plus
As an Operations Manager, you are tasked with overseeing the organizations day to day activities, supporting the stores and staff with an in-store software system, outlining recruitment procedures, establishing training standards, and negotiating vendor contracts. You would need to deliver exceptional support whilst coordinating the clinic operations and therapists harmoniously. Inspire leadership and promote an inclusive company culture that encourages morals and performances.
REQUIREMENTS:
Diploma / Advanced Diploma in Health &Skin Care
Certification as an Assessor, Moderator, and a Facilitator advantageous
Industry / Aesthetic / Clinic knowledge
Computer Literate – word, excel, and outlook
Communication Skills – written and verbal
Target Driven
Problem Solving and Critical Thinking
Basic Financial Skills
Marketing
Health and Skincare Certificate / Diploma (optional)
Knowledge of Facial Therapy and Waxing (optional)
Project Management Skills
Analyzing client retention reports, retail reports, etc.
Assist the clinic leader with coordinating therapist work rosters, scheduling training, and bookings including opening and closing procedures as required.
Manage the recruitment processes (HR) within the stores. Ensure all HR documents and records are updated. Conduct performance management meetings as well as to conduct KPIs.
Ensure that payroll is submitted timeously.
Ensuring sufficient stock within stores and assisting with stock inventory and management.
Assist the clinic leader with inventory (professional and retail), maintaining stock levels, and accurately capturing stock received and filing invoices.
Conduct store visits with corrective actions to be communicated. Ensure all Operational procedures and being followed and implemented.
Set annual targets per store, and budget tracking.
Evaluate and analyze store income vs expenditure. Evaluate the organization's performance metrics.
Manage and assist with full store openings; staff recruitment, stockists, training, etc
Understanding and ability to manage the different departments
Ability to plan ahead and problem solve
Financial experience in budget control, stock takes and stock control
Must have experience in lodge industry management - manage costs, stock controls and good financial acumen. Computer literacy and knowledge of pastel will be beneficial.
Knowledge of group travel will be a benefit.
Person must have good people skill
Be adaptable to the requirements of a 24 hour operation and willing to understand this position
Candidate must have excellent leadership qualities and have a thorough understanding of all levels of the lodge.
References must be given and contactable.
No dependency on drugs or alcohol. Willing to submit an affidavit Re above
Experience:
Previous experience in a Big 5 reserve and 5 star lodge necessary
Minimum 3 years’ experience in a Big 5 reserve
ResRequest experience will be beneficial
Package
Salary is negotiable depending on experience and references
Accommodation
Meals while on duty
21 days on 7 days off work cycle
15 days annual leave
Provident Fund
Responsibilities Responsibilities include but not limited to:
Meticulous in all aspects of managing the lodge
Managing, Overseeing and Disciplining Staff
Staff training and development
Assisting the marketing manager to get content for social media
Hosting Duties
Allocation of Airport Transfers
Little paws program
Assistance around the lodge in other departments if needed
Reporting to Group Operations Manager(s) and Head Office
Staff Management
Wage costs and staff welfare
Staff discipline
Staff training
Financial
Budget control and ensuring budgets are maintained
Stock control and stock takes
Maintain the correct allocations of expenditures
Rooms Division
Manage the housekeeping and front office departments in conjunction with your HOD
Ensure the lodge maintains the required standards aesthetically
Food and Beverage and Kitchen
Ensure costs are maintained as per the required standard
Assist with Events planning and execution
Assist with menu planning and cost control
Attributes
Mature and responsible
Well spoken, well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach toward team work
Hands on approach towards the guest experience
Ability take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training
Excellent hosting qualities and knowledge of 5 star service.
Responsible and Adaptable person in terms of work hours with a clear understanding that this is a 24 hour operation.
Candidates must have leadership qualities and tolerance of staff.
No dependency on alcohol or drugs - willing to submit an affidavit.