Are you the type of person that strives for excellence in everything you do? Are you passionate about helping others? If you embrace innovation and constantly search for ways to work more efficient and effectively then you could be the person we''re looking for.
Join our fun-loving environment with passionate people. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
Your passion should drive you to go the extra mile. Whether it''s making a customer smile, putting in the extra effort to understand them or being efficient. You''ll need to be quick thinking in this role and able to adapt to new environments with chameleon like abilities.
What you''ll be doing
Answering client questions,
Building relationships and work collaboratively with colleagues across the business to provide outstanding results
Ensuring all sales opportunities are maximized to deliver an excellent service to customers on every call
Signing up clients to available policies,
Understanding and promoting company programs, training new employees.
Developing the necessary knowledge and skills needed to achieve success within the business
What you''ll need
Ability to work Monday - Friday from 8:00 am-5:00 pm
Previous experience of working within a call centre is preferable
Strong engagement and influencing skills when dealing with customers
Experience of identifying improvements to current ways of working
Understanding of working within regulated environment
Working successfully with targets and service levels
Ability to drive and own personal performance and development
Each person brings a different energy, passion, a unique set of skills and talents to our business, take this opportunity to join our collaborative team of game-changers today and Email your CV to Adwyer@optexgroup.co.za
The Optex Group is a dynamic sales and marketing company that distributes an exciting range of financial services products directly to the public.
With two offices in KwaZulu-Natal, our telesales agents are making a difference in our customer’s lives by bringing them products that they thought they could never afford.
The Optex Group provides employment opportunities for all South African’s who have a matric and little or no experience – giving them the chance to fast-track their careers and ultimately work for themselves as franchise Owners.