Our client in the Office Automation is looking to hire Major Accounts Sales Executives.
Duties and Responsibilities: • Promote/sell/secure orders from existing and prospective customers through a relationship-based approach. • Demonstrate products and services to existing/potential customers and assist them in selecting the best solution suited to their needs. • Cross-sell all Document Excellence products and services, including software sales and telecommunication sales. • Establish, develop, and maintain business relationship with current and prospective customers and in the market segment to generate new business for the organization's products & services. • Make telephone calls and in-person visits and presentations to existing and prospective customers. • Develop clear and effective written proposals/quotations for current and prospective customers • Expedite the resolution of the customer and complaints. • Plan and organize personal sales strategy by maximizing the return on time investment for the segment. • Input all information of existing and prospective customers on BPO. • Co-operate with sales and support colleagues to ensure that the team target is achieved and to maximize customer service. • To accurately and timeously complete and process all documentation and administration as specified, lack of which may be considered non-performance. • To maintain and develop a high level of Xerox and competitive product knowledge
Performance Criteria: • Minimum of 30 calls a day. • Minimum of 10 appointments per week • Minimum of 22 quotes per month • 22 New CRM Cases/Opportunities per month • Every Major account to be contacted once a month • Every Major account to be visited once every 3 months • General BPO Completion • Monthly Sales Target as per your commission manual
Core Responsibilities: • Adhere to all protocols and maintain the highest ethical, moral and professional standards • Act responsibly to build your reputation in the company and enhance the reputation of the company and your colleagues • Maintain a Professional appearance. • Maintain a professional, courteous attitude • Ensure a pleasant, respectfully, and productive staff - management and staff - staff relationship. • Perform other related duties as direct by the company's Managing Director or Manager.
Behavioral Competencies and Skills: • Selling skills • Negotiating skills • Ability to cope with rejection • Ability to function in Competitive Environment. • Accountability • Achievement Motivation • Adaptability • Customer-Centric • Detail-Oriented • Emotionally Intelligent • Manages Negotiation • Outgoing Person • Positive and Confident Attitude • Self-motivated • Ability to communicate well (reading, writing, and speaking) • Ethical • Presentable • Detail orientated • Planning and organizing • Friendly and approachable • Telephone etiquette • Coping with Pressures & Setbacks • Deciding and Initiating Action • Manages Conflict • Problem Solver
Knowledge and Skills: • Computer literate • Selling skills • Presentation skills • Product Knowledge • Driver's Licence and own car