Our client in the Telecommunications industry is looking for an Internal Sales Administrator.
Key responsibilities • Processing and Invoicing of orders on Pastel • Maintaining quotations placed on Pastel via Sales Application • Monitoring, updating and maintaining the Sysaid system • Monitoring back orders • Assisting with queries from reps and customers • Assisting with any Adhoc admin duties • Assisting with any excess work for the team • Processing OMS orders on MTN application • Attending to reps and customer's queries • Price List and Listing assistance • Filing • Ability to understand the whole process 'from supplier's supplier to customer's customer' • Assist in resolving customer issues experienced daily and reporting back to management • After hours customer support • Ability to work under pressure • Willingness to work unusual hours if required
Requirements • Should have good oral and written communication skills. • Good product knowledge • Pastel Sage Evolution • Excel Intermediate • Microsoft Office (excel, word) • Must have good telecommunication skills- must be able to maintain good customer relationships • Must be in good health • Must have own reliable transport • Must be reliable and hardworking • Cope well under pressure • Target and deadline driven • Work independently • Be a team player • Must be able to work overtime if required • Clean ITC check • Clean criminal check • Signing of the company's confidentiality agreement • Signing of the contract of employment • Certification/Diplomas on the various areas of expertise are required.