Identifying prospects
Maintain excellent customer relationships and service
Process all customer queries/complaints timeously and professionally to ensure customer satisfaction
Reach monthly targets
Ensure healthy debtor’s book
Attend training given
Liaise with Manager re customer stock demands and buying trends
Assist with answering phones when office-based/be available on a mobile phone when attending to external duties
Do weekly inventory in-store counts
Use all working hours in an honest manner
Responsible for completion and prompt submission of all related paperwork
Promoting the business and its products at every opportunity
Minimum 3 years’ experience as a Sales Executive, in the Printer Cartridge Industry
Time management skills
Attention to detail critical
Excellent negotiation skills
Proficient in MS Office/Pastel Accounting suite
Sound work ethic
Service orientated
Good interpersonal skills/strong administrative skills
Strong written and verbal communication skills
Ability to follow processes and procedures
Driver’s license/own transport essential
Desire to succeed
Ability to: build effective internal and external relationships // Take ownership and initiative // Work under pressure // Converse in a courteous and polite manner // Handle complaints in a professional and diplomatic way
Deadline driven, with a focus on daily sales target
Strong customer orientation
Be presentable and courteous at all times
Team player
