Conduct process evaluations and introduce constant improvement initiatives utilising the latest technology available.
Maintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.
Preparing Proposals and Quotations
Negotiating Service Level agreements
Providing Pre-Sales and Post-Sales Support.
Providing Product Education and Advice.
Projects – Specialized solutions.
Maintain an up to date pipeline of prospects in accordance with company procedures.
Using the Weekly call planner (SPI Tool), to work out daily priorities, log and track all contacts and companies at every stage of the sales process with prospects and clients.
To provide accurate, detailed and timely information regarding all prospects and sales activities to the sales manager weekly through a One on One session using the IRAS (internal program)
Keep contact with the workshop in terms of customer’s tool repairs.
Manage product pricing and communicate price increases as they occur