1 Client Services/Sales Support jobs in Western Cape on Job Mail

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Call Centre Coach

Western Cape

27 June 2022

Recruiter Selectone

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Call Centre Coach

Selectone Monday, 27 June 2022 2

Sales/Marketing - Client Services/Sales Support

Western Cape

FULL TIME

Job Specification
Company
Reference Number JHB000222/JG

Job Summary

The role will include but not be limited to driving productivity and maintaining high levels of customer satisfaction, using strategies and structures to improve individual and team performance respectively, drive change management, participate in cross-functional interventions to facilitate improvement opportunities and develop call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.

Requirements:

Academic qualification in Public Relations/Call Centre or related fields with a coaching certification with industry registration
Two - three years’ relevant call center training/teaching environment or industry/business experience
Computer literacy (MS Excel and MS Word)
Excellent communication skills (written and verbal)
Professional qualification in Education (Degree/Diploma) or relevant qualification with a minimum of REQV 13 will be an added advantage
SACE registered will be an added advantage

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1 Client Services/Sales Support jobs in Western Cape on Job Mail

Call Centre Coach

Job Summary

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