We are seeking self Motivated, energetic, target driven individuals with previous sales and Retentions experience.
The core responsibilities are:
. Outbound sales call management
· Maintaining a 95% in SLA average for all Service Requests within specified SLA times as per departmental requirements.
· Ensuring Quality standards are adhered to – attention to detail & providing timeous feedback.
· Interact with clients on a professional and courteous basis, telephonically and written communications.
· Ensuring proper customer authentications are done.
· Retentions
· Data capturing
