1 Client Services/Sales Support jobs in Gauteng on Job Mail

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Quality Audit Coach

R15 000,00 - R25 000,00

PER MONTH

Gauteng

25 June 2022

Recruiter T & T Academy

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Quality Audit Coach

T & T Academy Saturday, 25 June 2022 5

Sales/Marketing - Client Services/Sales Support

Gauteng

FULL TIME

R15 000,00 - R25 000,00 (PER MONTH)

Job Specification
Company
Reference Number JHB000135/LK

Job Summary

Our client is looking for an individual to support the achievement of the business objectives through managing the outcomes of Quality Audit (QA), in order to ensure ongoing delivery of outstanding Customer Care outcomes for our clients. The Quality Audit Coach plays a key role in identifying quality trends and providing recommendations to the Governance, Risk & Compliance team on process enhancements.

Minimum requirements (Qualiﬁcations and Experience)
Education

Grade 12
Relevant HRD or Educational Training and Development Practitioner qualification

Experience

Coaching and facilitation experience
3 - 5 years' experience as a Quality & and Compliance Coach.
Experience in an International Call Centre.
Experience in a Customer Care environment
UK Call Centre experience advantageous.

T & T Academy

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1 Client Services/Sales Support jobs in Gauteng on Job Mail

Quality Audit Coach

Job Summary

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