Wholesale company based in Centurion looking for a Sales Associate to join our sales team to assist with the processing of quotations, purchase orders and invoices as well as assisting customer queries. The successful candidate will be based at the head office in Centurion. Some of the tasks and responsibilities include:
Assess customer's needs and provide assistance and information on product features
Processing customer quotations and sales orders
Responding to customer queries and orders via telephone and email
Process web sales as well as assist walk-in customers.
Filing and document management
Working with courier companies to ship orders to customers
Ensure high levels of customer satisfaction through excellent sales service
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Team up with co-workers to ensure efficient customer service
Build productive trust relationships with customers
REQUIREMENTS:
Must be reliable and honest and willing to contribute to the company's success.
Proven work experience in sales in either the retail or wholesale industry.
Must be capable of working under pressure as well as working both independently as well as in a team.
Requires good problem-solving skills.
Basic understanding of sales principles and customer service practices
Good communication skills in English (Both Spoken and Written)