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Job Summary
Your responsibilities will include:- Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings
- Plan to develop and drive growth across the department in sales, brands, suppliers and new product listings
- Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand
- Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover etc.)
- Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
- Develop a promotional programme, source great deals and manage site merchandising for the department
- Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints
- Manage stock and availability (including replenishment orders, stock cover)
- Deliver on customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed etc.)
- Bachelor’s degree (Business Science or Commerce degree preferable)
- 5+ years related retail / commerce / e-commerce experience
- Strong commercial acumen
- Existing industry networks a significant plus
- Proven track record of negotiation skills and strong relationship management
Please note that we experience high volumes of candidates responding to our advertised vacancies. This makes it impossible for us to reply to each applicant individually. Should you not hear from us within two weeks upon applying, please consider your application unsuccessful
MH Solutions
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