Application Support Specialist: IT Service Management
Annual salary, including benefits, is R547 299 to R1 066 991 per annum.
Are you experienced in providing intermediate technical support for business-critical services and/or infrastructure and have project management experience in a progressive ICT environment, with a strong customer focus and a demonstrable track record of innovative thinking, project-based delivery and productive interactions across multiple teams?
The Enterprise Infrastructure and Services division seeks Application Support Specialist -ITSM to develop its ServiceNow based ITSM solution through business requirement gathering, solution specification, implementation, advancing the adoption with business units and provide technical leadership in a complex and heterogeneous systems and infrastructure environment. These roles play a critical part in ensuring that Our Client derives value from its investment in IT infrastructure and reports to a senior manager.
Minimum requirements include:
Required non-technical skills include:
The following technical skills and competencies are advantageous:
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