Key Responsibilities:Conceptualise and develop new strategic initiativesCreate business cases for strategic initiatives Analyse billing and payment processes for improvements and changesWorkshop initiatives to improve the customer payment experienceMonitor the initiatives effectiveness and suggest improvements / changesWork with billing and payments operations team to ensure implementation of billing and payment strategyAnalyse, interpret, and communicate data from dashboards / data sources regarding Requirements and competencies Strategic thinking and the ability to analyse an initiatives validity and strategic fit within the larger focus of the businessAnalytical, problem solving and data-driven decision-making skillsA holistic approach towards a problem, with structured thinkingThe ability to take initiative in ambiguous situations by identifying actional insightsCollaborative, team playerStrong leadership & interpersonal skills.MS Office - proficient PowerPoint, Excel, Word. Experience 5+ years work experience3+ years in a strategy roleBCom / BSc degree or similar