A leading global data driven digital business has a vacancy for an Automation Specialist to join their team.
The automation specialist will be responsible in assisting with the improvement of business performance by pushing our clients & stakeholders to use our application within their digital campaign strategy allowing for greater impact for user experience. Through the understanding of user’s behavior regarding campaigns and with the support of analytics team the automation specialist will create more attractive and engaging campaigns.
Main Purpose or Function of Position:
The automation specialist will define and implement digital campaigns to users in order to drive engagement, conversions, traffic and revenue, based on the strategy defined with the business. Across marketing, sales and service, the automation specialist will use Salesforce Marketing Cloud to focus on 1-to-1 customer journey through all connected devices on every channel. Develop and connect consumer interactions combining user data and behavior to create relevant communication that is delivered in real time, on customer’s terms. The automation specialist will be responsible for the strategy that best aligns to the insights and analysis of the business and configure automation journeys to deliver Email and SMS campaigns as well as push notifications. They will also be responsible for data
acquisition through realisation and design of landing pages for registration forms, quiz dynamics or creation of surveys.
Main accountabilities & Responsibilities:
• Ensuring successful delivery of Marketing Automation Deployments within the expected SLA’s for small, medium and big projects
• Management and deployment of:
• Journey Builder: Design journeys based on communication plans to ensure all triggers are set up to run and deploy
• Email Campaigns: Build Emails, define audience, analyse performance and guide on the design of email templates
• SMS Campaigns: Creation of contact lists using the SMS templates and send configuration
• Push Notifications: Creating audiences for Push Notifications and custom content settings
• Landing Pages: Building of campaign pages, creation of surveys, quizzes and registration forms
• Provide technical expertise to the BU to help them clarify their business requirement and ensuring the product delivered properly aims the campaign/product/area purpose
• Proactively suggest initiatives in order to capture first party data from consumers
• Ensuring Digital Security is compliant with all global standards and policies
• Team player with strong communications skills that works well under pressure and delivers quality work aligned within the project scope
• Higher Certificate/Diploma or relevant tertiary qualifications / certifications in Digital Marketing or similar
• Digital Marketing Skills / Campaign experience
• 2 – 4 Years’ experience as an automation specialist
• Sales Force Marketing Cloud Knowledge: Certifications obtained in Salesforce Marketing Cloud Email
Specialist & Salesforce Marketing Cloud Consultant
• Cloud Technology knowledge in Salesforce Sales / Service Cloud
An established Creative Agency, based in the East of Johannesburg, has a vacancy for a senior Web & SEO Specialist
The Web & SEO specialist is responsible for the implementation of digital strategy for on-boarded brands.
Working in collaboration with the lead strategists & SEO specialist, you will be responsible for a group of brands within the department. You will immerse yourself in the brands under your remit, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel. You will work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence.
This role reports to the Finance Manager and is responsible for assisting with accounting, month-end and year-end reconciliations and preparation of audit files. The Team Lead’s direct reports are the Junior Financial Accountant & the Creditors controller. The entities in this silo constitute foreign entities that provide a range of operational and marketing outsourcing services.
Duties include, but are not limited to:
This person will be required to assist with the following duties:
Assist in the preparation of the management accounts including:
Ad hoc duties as may be required from time to time.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
The Department: Finance
They are a dynamic and diverse group of individuals working together in a fast-paced environment, with the sole aim of providing accurate and useful financial information. As the finance department, they deliver timeously to senior management and shareholders of the organisation, to assist with their decision-making processes in driving the business forward.
Responsible for the day to day operational management of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled Contact Centre teams via the Sales & Service Team Managers, collaborating with key stakeholders across the business to deliver exceptional customer service across key customer touch-points, in line with our client’s sales and service strategy and risk appetite.
The role holder will have the responsibility of managing a centre of excellence, delivering industry leading customer service and exceptional colleague engagement.
ACCOUNTABILTIES & DELIVERABLES
The purpose of the role
Portfolio Manager – Medicalization, responsible for development & execution of marketing activities for the VET pillar where relevant for South Africa to grow the sales of our specialized Royal Canin Veterinary portfolio (Veterinary Health Nutrition). Responsibilities include, defining the strategic positioning and direction for each territory within the Veterinary portfolio supported by global guidelines, price positioning, identifying opportunities, defining the approach and strategic execution of the plans through the pillar with the overall objective to drive market share growth and become the leading veterinary prescription nutrition brand in South Africa.
Client Portfolio –VETERINARY CLINICS AND REFERAL CLINICS
The role is part of the Vet marketing team and forms part of a cross pillar marketing team based in Johannesburg.
Essential duties and responsibilities:
Setting the strategic marketing direction and developing the annual marketing plan for the specialist range (VHN)
Adapt global marketing activities for South African market
Monitoring and coordination of marketing activities in the VET Pillar (promotions, merchandising, sampling actions etc.) in collaboration with the Portfolio Manager for Maintenance
Preparation of annual marketing plan including development and activation
Work with Trade Marketing Manager to create programmes to improve overall outlet compliance with marketing programmes.
Develop in-clinic promotional themes and events around the major priorities and product launches
Recommend changes to strategies based on results and findings
Analyse and report the success/ effectiveness (ROI) of targeted advertising campaigns, special events/promotions.
Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
Communicates with various media buyers, advertising agencies, printers, suppliers and other services to help marketing projects come to fruition
Organization of specialized VET seminars and congresses
Collaboration with corporate affairs department to drive science behind our products
Development and implementation of B2B and B2C strategies
Follow up of marketing activities in the field during field visits
Collaboration with CRM Manager to develop digital strategies to recruit new consumers
Managing segmentation and categorization of clients within the VET pillar
Participation in global VET marketing teamwork
Ensure efficient marketing activation through Distributor/ logistics support- ensure 3rd party logistics providers / distributors effectively plan for and roll out marketing activations nationally.
Be an engaging role model and drive continuous growth of engagement within the team
Role model adherence to the Five Principles and encourage living the Five Principles culture within the team.
Contribute to the development of overall marketing plans, ensure effective implementation of marketing plans for VHN products in market in line with the OGSM 2025 goals and strategy.
Track brand/market performance of product, analyze and create action plan to deliver on defined KPIs ? Development of the pillar budget for VHN (including travel, promotion, advertising, etc.) in close collaboration with other portfolio manager/s.
Annual financial and monthly brand forecasting, gap analysis, and action plans.
Develop annual 5-year brand plans and 1-year tactical plans which aim to deliver a) holistic customer solutions, b) cross stakeholder initiatives, and c) cross-channel/partnering activities that provide value to stakeholders and are aligned to strategic priorities.
Conduct analysis of competitor activities, customer needs, technology and infrastructure, therapy adoption etc. Relevant to own portfolio in order to analyze impact of market conditions, guide local operations teams, report back to the local and regional teams (incl modifications to the local marketing plan).
Execute product plans in line with overall objectives; execute new product and services launches as required in coordination with cross functional teams; plan and monitor inventories in line with sales requirements; highlight variances and track & report portfolio performance.
Support development of localized key marketing communications around own portfolio, work closely with agencies and media to develop right messaging and its delivery; seeking regional and global approvals where needed; tracking the effectiveness of the communication (Brand track) to drive differentiation for own portfolio.
- Lead execution of marketing plans for own portfolio, coordinate with internal functions and external service providers, monitor on ground execution of programs/ conferences/ events/ promotions etc., troubleshoot, ensure the right set of metrics are in place for tracking success & determine corrective actions in line with AEP.
The needs of individual stakeholders are anticipated & met through tailored strategies, based on a deep, real-time understanding of the environment.
Brand stories are owned by marketing, and deliver an emotional message, recognized & believed by stakeholders.
Multi-channel engagements and non-traditional partnerships are routinely considered and leveraged to understand & enhance stakeholder experience.
Establish relationships with KOLs in the field; Identify key Physician champions; Develop support structure and relationship with sales representatives and sales management; responsible for developing and maintaining local key opinion registers; assist in coordinating Veterinary symposiums and participates in main customer events.
Achieves superior competitive growth and market shares. Exceeds sales targets while managing expense controls.
Contributes to the strategic management of the operations through effective participation and close working relationship with all functions and stakeholders.
Keeps the team focused on bringing scientific added value and services to customers as a source of competitive advantage in close collaboration with Scientific Communications
Analyses national performance data and identifies areas for improvement.
Understanding of overall business including business trends and corporate strategy, in order to identify opportunities and assess risk
Proactively identifies customer needs and business opportunities and ensure that those are rapidly incorporated into the business plan and executed with the customer.
Builds and maintains strong relationships with (internal) regulatory, sales, finance and customer service to enhance business performance.
Builds and maintains strong relationships with (external) KOL’s and organisations, clinic administration, industry peers in order to create positive impact and change to attainment of business objectives & targets.
Displays openness to change and a willingness to focus on the opportunities presented by change.
Drives change by challenging the status quo. Identifies gaps and thinks strategically to bridge the gaps
Ensures awareness and compliance with applicable standard operating procedures and governance requirements, comply with regulatory commitments; As interface to Customer and Sales Organization has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem/s are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Responsible to facilitate and champion the quality requirements and the message of compliance to internal and external customers for all events and campaigns.
Problem solving (how the job gets done) The VET Portfolio Manager - Medicalization is to ensure that VHN range is being widely developed in the market, in line with the Brand Identity Charter by creating innovative and impactful marketing and sales materials that focuses on driving scientific leadership to accelerate brand recommendation.
Being responsible for the VHN range in the VET pillar, range budget, managing all associated costs and ensuring efficient and effective market activations.
1) Predominant authority in developing the medicalization marketing strategy in the VET pillar in line with units OGSM, policies, and the Five Principles.
2) Contribute to VET Sales & Marketing team decisions, overall brand strategic direction and ensure strong execution thereof.
3) Responsible for VET Medicalization marketing KPIs and delivery thereof as a whole.
4) Collaborative decision-making ability with Pillar Directors & GM with regards to strategy, and resources within the scope of the role in line with the budget, corporate policies, and the Five Principles.
Job Qualifications Price of Admission Differentiators
Key Supporting Competencies
Price of Admission
Key Functional Competencies
Essential - MS Office: Word, Outlook, Excel, PowerPoint
Navision, SA4, Set2Sell
Our client has recently been listed on the New York Stock Exchange and must open into many more markets globally and have to really upscale to meet the current demands. They are a global, multi-cultural brand that’s all about entertainment. As such, they have evolved into a focused, young community that thrives on all things sporty, providing services to an internationally renowned sports betting brand, that has a huge presence in the Premier League and other top-tier leagues around the world. Their expertise lies in e-commerce solutions, social media, dynamic end-to-end marketing, CX, SEO, technology, and a lot, LOT more. They are looking for like-minded enthusiasts to join their team – if that is you, they would love to meet you.
Main purpose of the role and job summary:
The successful candidate will be responsible for:
• Training: arranging internal training interventions and the logistics, facilitating internal training programs and induction, developing and updating internal training content and offering and assessing all trainees as well as internal training programs.
In addition, this role may be exposed to the following pillars of learning and development.
Learning and Development: assisting with development / management of Graduate and internship programs, assisting manager and employees in compiling and actioning Personal Development Plans, managing external training, bursaries and other learning program projects.
Organisational Development and Talent: assistance in the OD and performance improvement processes, talent management, performance management, succession planning, diversity and culture, change management and work design and job enrichment.
Collaborates with management and HRBP’s to identify company training needs.
Manage internal training calendar and schedule appropriate internal training sessions.
Coordinate logistics of training to include training rooms, attendance tracking, passwords, materials
and supplies, approvals, payments and other administration.
Maintain records of training activities, participant progress, and program effectiveness.
Arrange and facilitate induction for all new employees.
Develop assessment systems to ensure that all employees are performing job responsibilities
according to training.
Design internal training content in collaboration with SME’s (classroom based, e-learning, peer to peer,
Assists in evaluating external training programs, institutions and materials to ensure training meets the
Assist in creating and updating current internal course content.
Facilitate certain internal training programs including some Leadership Development programs.
Create e-learning content and maintain LMS.
Computer literacy and proficiency in Microsoft Office Suite especially powerpoint
Good understanding of various training methodologies and tools.
Experience with an e-learning software is an asset.
Superb analytical skills
Strong verbal and written communication and interpersonal skills to understand problems, convey
ideas, and conduct training.
Ability to easily grasp and comprehend topics specific to a particular business unit and develop extensive training content.
Strong interpersonal and organizational skills
Successful candidate must be detail-oriented and highly confidential
Creative and innovative thinking, in order to keep things fresh to hold trainees’ attention, and also
improvise on their training style.
Excellent presentation skills to present and handle training programs effectively.
Has the ability to think outside the box.
OTHER MANDATORY REQUIREMENTS:
OD ETDP / Social Science / Psychology Qualification non-negotiable.
At least three years’ experience in training and facilitation
Experience in Training Content Development as well as e-learning (Articulate 360) content
Experience on Workday LMS
Must have reliable transport and a valid driver’s license
Ability to multi-task and handle several different projects
Strong work ethic and attention to detail
Proficient time management skills
Title: Sales Manager (must be competent in conversational French and in English too).
Reporting to: Operations Manager
Location: Sandton, Johannesburg
Start date: Immediate start would be ideal, but we will work with the Notice Period of the selected Candidate.
Why Work With Them:
Their Primary Service Deliver Centres:
Dhaka, Bangladesh, and Johannesburg, South Africa. They also have offices in London, UK, and Hyderabad, India.
Their Requirements of you:
Responsible for supervising and meeting planned goals and coordinating with their client on lead generation while also managing the overall performance of a team consisting of 10 to 15 sales agents.
Overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitating the ongoing training of your salespeople who will be dealing with both cold calling and lead generation.
You will have a strong background in sales and a proven track record in delivering on targets and growing sales teams from small to large through outstanding performance.
You will already have a clear understanding of what drives salespeople to achieve and exceed targets and should be able to easily connect with the team and give them clear direction.
You will need to have evidence of outbound sales experience, ideally using power or predictive diallers.
facilitating internal and external events
facilitating learner orientation
providing adhoc admin tasks
A skilled Human Resources Officer sought to oversee the well-being of employees and staff of an established Healthcare facility and branches.
The ideal candidate will have excellent staff management, communication and PR skills. You need to be firm, yet have the ability to build relationships. You must be energetic and a go-getter who is hard-working focused and determined. You require all-around excellent communication and writing skills and must be able to work under pressure.
You will be expected to perform a broad range of duties including (but not limited to)
Only short-listed candidates will be contacted. Please consider your application unsuccessful if you don't hear anything from us within 14 days.
An exciting career opportunity within Energy at Work Projects is now available!! We are currently in search of a skilled Training Manager; a self-starter who is looking for an opportunity to be part of an organisation that offers flexibility, accountability and the opportunity to establish a dynamic career in outsourced services.
Backed by the expertise of our APSO accredited founding company, Energy at Work, we have been recognised as thought-leaders in the provision of resource solutions in the Financial Services Sector and have successfully delivered flexible as well as permanent recruitment solutions for some of South Africa’s most prominent Banking and Insurance institutions for the last 15 years.
We are looking for individuals who stand out from the crowd. Those who naturally THINK BIG whilst working towards a common goal. Family is what we stand for – Energy, Passion and the Human Touch is at the heart of what we do and for this reason we need individuals that ooze the same values. Over the last 15 years we have successfully built our business on the foundation of entrepreneurship by encouraging, supporting and motivating individuals to be future Leaders.
Overview: Training Manager - Duties
Reporting and Monitoring
All appointments will be made in line with EE requirements. Should you not have a response within 1 week please deem your application as unsuccessful. We will however retain your details for future opportunities that may arise.
If you are an experienced social media manager with an interest in child-care, parenting and education, then this could be a great opportunity for you!
Your primary focus is:
The running of digital platforms, in terms of social media and newsletters, and any additional digital related activities in order to maintain, grow and expand the brand.
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